Setting up your voicemail
- Dial 4000
- Enter the temporary passcode provided by Voice Services
When you access your mailbox for the first time, a user tutorial automatically activates. This tutorial guides you through your first mailbox session, explains how to record a greeting and your name, and prompts you to change your temporary password.
Accessing your voicemail from your own extension
- Dial 4000
- Enter your personal passcode
Accessing your voicemail from another extension
- Dial 4000
- Press the * key when prompted to enter a passcode
- Enter your mailbox number followed by the * key
- Enter your passcode when prompted
Accessing Voicemail from Outside the University
- Dial the external Voicemail access number 613-520-4000
- Press the * key
- Enter your mailbox number followed by the * key
- Enter your passcode when prompted
Voicemail guides and tips
Call forwarding to voicemail
- press *8 4000
Logging into a voicemail box from a different extension
To into a voicemail different than the extension from which you are calling::
- Dial 4000
- Enter *
- Enter the mailbox number followed immediately by *
- You will then be prompted for your password
Forwarding to voicemail while you’re out of office
If you plan on being out of office for an extended period or on vacation, you can program your extension to forward to voicemail immediately so callers do not have to wait for four rings. Follow these steps:
- To activate call forwarding, lift receiver and dial *8 then 4000
- To cancel call forwarding, lift receiver and dial ##61
Extended Absence Greeting
The Nupoint voicemail system also allows you to record an extended absence greeting if you will be away without overwriting your primary greeting.
To do this, log into your voicemail box and select:
- U for user options
- G for greeting
- G for extended absence
- R to record, say your message then press #
- X to save it
Your extended absence is now recorded.