FAQ: Registering with PMC
Our team has collected and answered a list of frequently asked questions pertaining to registering with PMC and how Ventus is used to manage this process:
General Questions
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Please follow the log in and account creation steps laid out in Student Module 1 – Login / Dashboard Overview. If this does not work, contact the ITS Service Desk if you are experiencing difficulties with setting up your Ventus account.
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To setup your MyCarletonOne account, please visit the Set Up Your Account – Help Centre. If you require support through this process, please contact the ITS Service Desk.
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If you plan to attend Carleton, please setup your Ventus account after you have accepted your offer of admission and have been issued your student number and your MyCarletonOne login credentials. Then follow the log in and account creation steps laid out in Student Module 1 – Login / Dashboard Overview.
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You can request an intake appointment by completing our PMC Appointment Request Form online. Once we receive your form, a member of our staff will reach out to via your CMAIL to confirm an appointment time.
You can also give us a call at 613-520-6608 or stop by our office in 501 Nideyinan during business hours to request an appointment. The PMC Front Desk staff will schedule an appointment and walk you through the registration process including documentation requirements and any additional intake assessments, if applicable.
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Prepare for your intake appointment by:
- Completing the AFI (instructions will be emailed to you).
- Uploading your documentation and intake consent/release form to Ventus. (If you require technical assistance with uploading your documentation to the Ventus Student Portal, see Student Module 2 – Profile Tab: Confirming/Adding Disability Information.)
- Making a list of questions you want to ask during the appointment.
- Checking building location, bus route or parking if attending an in-person appointment.
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You can expect the following to take place during your intake appointment with a PMC Coordinator who will:
- Discuss appropriate template academic accommodations required to address functional impairments related to your disability during your academic studies;
- Recommend support services, offered by both PMC and the Carleton community, to assist with your transition, your mental health, and your learning or employment opportunities on campus;
- Review the academic accommodation process and the roles and responsibilities of the key stakeholders (students with disabilities, course instructors, PMC, McIntyre Exam Centre) in the accommodation process; and
- Answer your questions and concerns related to your academic accommodations and support services.
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Registration with the PMC is voluntary. A file is established at the PMC and you are assigned a PMC Coordinator for the duration of your academic studies.
Documentation is provided to confirm a disability and related functional impairments that have an impact on your academic studies and participation in university life. Disability documentation is kept confidential. PMC registration will not appear in your transcript or any official University records.
Academic accommodations are individualized to each student. Variability may exist from student to student depending on the functional impairments they experience. They are not automatically set up from term to term. Students are required to request accommodations through the Ventus Student Portal at the beginning of every term, and to contact their PMC Coordinators if they require additional support services.
PMC students are required to meet the same academic regulations, standards, and requirements as all students. Similarly, they enjoy the same rights and responsibilities of being members of the Carleton community as outlined in various university policies such as Student Rights and Responsibilities Policy.
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Contact us at pmc@carleton.ca or 613-520-6608 to schedule an information meeting with a PMC Coordinator to discuss your concerns, whether PMC is the right place for you, and next steps if you wish to register with PMC.
Documentation Requirements
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You can fill out the PMC Appointment Request Form, indicating in your responses that you do not yet have documentation and would like to book an information appointment. In some cases, interim accommodations may be able to be setup while you go through the assessment process. The PMC Coordinator you meet with will also be able to answer questions you may have about documentation and accommodations.
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Your Individual Education Plan (IEP) provides useful supplemental information about your history of accommodations and support in K-12, but it is NOT sufficient documentation of a disability for the purposes of receiving post-secondary accommodations. You will need to provide documentation as specified in our Documentation Requirements.
Contact the PMC front desk at pmc@carleton.ca or 613-520-6608 to schedule a ½ hour information meeting with a PMC coordinator to review your IEP, discuss if interim support can be provided and next steps for obtaining proper documentation to register with PMC.
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We accept the Disability Verification Form (DVF) as proof of disability, but please note that additional documentation may be required if the DVF does not provide sufficient information to determine appropriate accommodations and support.
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We accept psycho-educational assessments for Learning Disabilities (LD) that are more than 5 years old, but we will require an updated assessment based on adult-normed testing. In such cases, we will provide interim accommodations and support based on your existing psycho-educational assessment and work with you to update the assessment.
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No, we do not require a new psycho-educational assessment for ADHD; however, the old assessment provides useful historical information about your disability, functional impairments and recommended treatment and support.
Our standard documentation requirement for ADHD is the completion of the ADHD Form by a psychologist, psychiatrist or family physician.
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Contact the PMC front desk staff at pmc@carleton.ca or 613-520-6608 to schedule a ½ hour information meeting with a PMC coordinator to discuss your assessment and funding options.
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If you had an IEP from high school, contact former high school or school board office and ask for copies of your IEP and related documentation such as assessment reports. High schools keep documentation up to 5 years. Interim accommodations may be possible.
If you were registered with an accessibility office at a college or university, contact them for a copy of your disability documentation.
Contact the PMC front desk staff at pmc@carleton.ca or 613-520-6608 to schedule a ½ hour information meeting with a PMC coordinator to discuss options for getting the required documentation form filled.