November is known for the month of giving back – from men growing mustaches for Movember to the successful United Way campaign here on campus.

At Carleton there are many initiatives that work to give back to students, staff and alumni. The newly launched Community Engagement website highlights some of these efforts that Carleton makes to give back.

In November, ITS undertook a variety of initiatives that speak to the idea of giving back and making a difference. By holding events (Coffee Break with Web Services) and focus groups (email architecture reviews) and seeking feedback (on MyCarletonOne rollout) and students opinions (Student Customer Satisfaction Survey) we are able to get a better idea of what people want, how we are delivering our services and whether it’s time to make a change to the way we communicate, deliver or manage our services.

Read more about what’s going on in this month’s edition of This Month @ ITS.