Cold Call Tech Support Scams are now becoming popular through the telephone system. These types of scams generally start with the caller posing as a technical support engineer certified by a well-known company such as Microsoft or Cisco. Typically they claim that the phone call is in response to reports sent out automatically by the user’s computer, which is infected. The caller then offers to install what they claim are better antivirus programs. Once remote access of the computer is gained they will either download Malware or a Key Logging program which allows them to gain access to passwords, usernames and banking information.
If you receive such a call, please do not give out any personal information and terminate the call. If you are concerned with the possibility that your computer may have been infected, please contact your service provider.