Voice Services have been working to move Carleton’s phone systems to Voice over Internet Protocol (VoIP). With 250 telephone sets migrated this summer, we are happy to announce that we have migrated 50% of all staff and faculty phones over to VoIP.
All new buildings are also equipped with VoIP telephone sets.
What is VoIP?
VoIP is the technology that converts your voice (when using a VoIP phone) to data packets that can travel over the internet, or in Carleton’s case, allows voice & data to travel on the same network.
- VoIP interacts with your computer.
Since VoIP phones run on our data network, they can interact with applications on your PC. For instance, with our customized phone application (called PC Companion) you can easily program buttons for speed calls, or launch websites or Microsoft applications and download this to your phone. - VoIP simplifies tasks
Many features offered on existing phones are difficult to use. With VoIP call transfer/conference, call forwarding, redial, and hands-free are a breeze. VoIP service includes caller ID and voicemail for all desktop sets. We also provide the ability to program multiple appearances of your personal extension so you never miss an important call when you’re on the phone.
To have your phone migrated to VoIP, please contact Voice Services.