If you have received an email with the subject of <e-mail alert or appears to be from Carleton Webmail Service Team>, please do not respond to it and do not provide your Carleton email and account information.  Do not click on the links or send your account information to the email address within the body of the email.

This is a phishing email and should be deleted immediately.  If you have already clicked on the link or responded to this email, please change your password immediately.

How can you tell if an email is a phishing attempt?

  • the sender is not familiar to you
  • there is a call for immediate action – “download this now”
  • there are spelling or grammatical errors in the email – in this recent email, it reads:  “…receiving complaints for unauthorized use of your Email.” and “To keep your account active you are to provide the below informations.”

How you can reduce Spam?

  • Do not open an email that looks like Spam.
    Just delete it.  Simply opening the message can send a read receipt message back to the spammer confirming that your e-mail account is active.
  • Do not reply to a Spam message.
    Spammers will regard this as a ‘hit’ and your e-mail account will be confirmed as active.
  • Do not make your e-mail address available on web pages.
    Use an alternate e-mail address when using Usenet newsgroups. Spammers use harvesting software that surfs the Internet to glean e-mail addresses from web sites and newsgroups. An alternate e-mail address will protect your Carleton e-mail address and help reduce the amount of spam received at Carleton. Free e-mail services are readily available from many sources.
  • Guard your e-mail address carefully.
    Do not give your e-mail address to web sites unless you are sure what they are going to do with it. Read any terms of use and privacy statements. Many greeting card and joke-of-the-day websites gather e-mail addresses for spam use. Never subscribe your friends to a web site as you may be giving their address to a spammer.