Delivery to Exchange’s “Clutter” folder has been resumed.

Impact: From March 3 to March 11, 2016, low-priority messages that would have been delivered to your Exchange email “Clutter” folder, were temporarily being delivered directly to your Inbox.

Normal delivery to of low-priority messages to your “Clutter” folder has now been resumed.

For further information:

  • What is Exchange’s Clutter Feature?
    support.office.com/article/Use-Clutter-to-sort-low-priority-messages…
  • How to train the Clutter feature:
    1. As you ignore or delete messages, Clutter “learns” to deliver subsequent, similar messages to your Clutter folder
    2. As you move items from your Inbox to Clutter, or your Clutter folder to your Inbox, Clutter learns where you prefer, subsequent similar messages to be delivered.
  • How to enable/disable the Clutter feature:
    1. Sign into Outlook Web App (OWA): exchange.carleton.ca
    2. At the top right corner of the page (gear icon), go to Settings > Options > Mail > Automatic processing > Clutter
    3. Check or uncheck: Separate items identified as clutter

Wednesday, April 13, 2016  |  Categories: Employees, News
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