If you receive an email message asking you to provide your userid and password, do not respond to it. This is a phishing email and should be deleted immediately. Phishing is the criminal process of attempting to gather personal information such as userids, passwords, and credit or banking details.
If you have already responded to any email requesting your password, please change your password immediately. Your account may already be in use by a third party to send spam or viruses.
It is Carleton University’s policy to never request this kind of information through e-mail.
For more information on protecting yourself online, please visit carleton.ca/its/security/.