Archives: Archive

Monday, February 23, 2015

Resolved: Student Network Printers

As of 1:00 PM, problems continued with the Student Network Printers.  ITS responded and full service has been restored as of 2:55 pm.  ITS continues to monitor the service. As of 9:30 AM, Student Network Printer server was restarted and printer service has been returned to normal. As of 9:15 AM, Monday, February 23rd,... More

Wednesday, December 24, 2014

ITS Service Desk Closed over Holiday Season

Please note that the ITS Service Desk will be closed over the Holiday Season starting on Wednesday, December 24, 2014 at 12:00 PM until 8:00 AM of Monday January 2, 2015. In the event of a major system outage/emergency, please press 0 and your call will be redirected to University Safety.... More

Tuesday, November 18, 2014

Service Alert: Network Printer Services – Staff & Faculty – Resolved

Problems with printing to the Admin Network Printers was experienced this morning starting at 8:00 AM, Nov 18.  Full service was restored by 10:15... More

Friday, April 19, 2013

Campus Card Services Restored!

At approximately 3:00 PM, Thursday April 18, 2013, hardware problems were experienced with one of the Campus Card Servers.  While no data was lost, the majority of the Campus Card services were not accessible until the issue was resolved.  The following services continued to operate in offline mode: Photocopying Printing dining Services... More

Friday, February 8, 2013

cuLearn was Unavailable – Feb 8 – 3:56 PM – 4:24 PM

Problems were experienced on cuLearn on Sun, Feb 8th from 3:56 PM to 4:24 PM.  The issue was due to a hung database which required a restart.  Once restarted, cuLearn returned to normal... More

Thursday, January 24, 2013

Phishing Attempt with Subject of: Completed : Please DocuSign this document : Confidential Company Agreement 2013..pdf [****]

If you have received an email with the subject of  "Completed:  Please DocuSign this document : Confidential Company Agreement 2013..pdf [****]”, please do not click on the links or open the 'pdf' document within this email message, do not provide your email & account information and do not reply to it. This is a phishing email... More

Thursday, December 13, 2012

Virus on the Network Drives has been Cleaned Up!

The virus that was detected on the Network Drives earlier today (11:30 am)  has now been cleared up.  Network drives are once again secure and available for normal use.  Thank you for your... More

Tuesday, December 11, 2012

New Phishing Attempt!

If you have received an email with the subject of " jConnect fax from "349-695-7459" - 9 page(s), Caller-ID: 349-695-7459”, please do not click on the links within the email message, do not provide your email & account information and do not reply to it. This is a phishing email and should be deleted... More

Thursday, November 29, 2012

The Service Desk in RM 509 of the Library – Now Re-opened!

The Service Desk located in RM 509 of the MacOdrum Library has now been reopened.   Walk-in services has been returned to normal.... More

Tuesday, October 2, 2012

FAST Application Now Available

Earlier this afternoon at approximately 1:30 PM, clients were unable to access the FAST application.  The FAST system has been restarted and has returned to normal service. Full service was restored by 2:30... More

Wednesday, September 19, 2012

Power Restored to Multiple Buildings – Network Services now back up!

Early this morning, Tuesday September 19th, a power outage was experienced in the MacOdrum Library, Dunton Tower, and the River Building, other buildings may also have experienced this interruption in service. As of 11:30 AM, the power and network services were restored to all of the building which were affected by this... More

Friday, August 17, 2012

Campus Card Swipe Card issues now resolved!

Problems experienced earlier today with the card swipe on the Campus Card has been resolved. Full service was restored by 9:30... More

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