Archives: News

Thursday, September 26, 2024

UPS Upgrade Helps Minimize Service Disruptions

ITS has made infrastructure changes that gives the university a proactive stance against increasingly volatile weather events, as well as power disruption from other sources. Uninterruptible Power Supply (UPS) upgrades in both the Pigiarvik (PKDC) and MacOdrum Library (MLDC) data centres provide backup power and minimize service disruptions. In a... More

Wednesday, September 25, 2024

Digital Workplace Strategy Enhances Automation, Business Intelligence and AI

ITS worked to develop its digital workplace strategy throughout 2023-2024, with several transformative initiatives powered by Microsoft 365 tools under way. Automation of recurring internal processes is being built through Power Automate, while self-serve business intelligence through Power BI is poised to speed up internal reporting procedures.... More

Tuesday, September 24, 2024

Discovery Phase Launched for Enterprise Resource Planning Modernization

The discovery phase of the Enterprise Resource Planner (ERP) modernization project was launched in 2023-2024. Enterprise Resource Planning systems are comprehensive and integrated software solutions used by organizations to manage, streamline and automate administrative processes and functions across departments while centralizing data to enhance... More

Monday, September 23, 2024

Elevating Our Engagement with IT Sector Leaders and Organizations​

During the academic year 2023-2024, ITS spent a considerable amount of time and effort engaging with sector leaders and organizations in post-secondary education, cybersecurity and research. Valerie Turner, Chief Information Officer, served as: Chair of the Ontario University Council of Chief Information Officers (OUCCIO), a member of the Ontario... More

Friday, September 20, 2024

Apprendo Boosts Professional Development and Micro-Credentials

In spring 2024, Carleton University’s first professional development and micro-credential courses opened for registration using the Apprendo platform. The project to implement Apprendo, carried out with joint effort by the Office of the Vice-President (Students and Enrolment) and Information Technology Services, represents a significant step... More

Thursday, September 19, 2024

Microsoft Copilot is the University’s Recommended Generative AI Platform

Do you use ChatGPT or another generative AI platform for university business? If so, you may not realize that university owned data is being ingested by the large language model and potentially used to train it. For university owned data, it is advised that copilot.microsoft.com is used. Why ITS Recommends Microsoft Copilot When users... More

Thursday, September 19, 2024

StarRez Provides One-Stop Solution for Housing and Residence Life Services

Students moving into residence for the 2024-2025 academic year experienced a modern, streamlined approach to selecting their rooms, and even choosing their roommates, thanks to the newly implemented StarRez system. StarRez, a user-friendly and reliable Residence Information System solution, has replaced and enhanced multiple existing services... More

Wednesday, September 18, 2024

New Collaborative Health Record Launched by Health and Counselling Services

In May 2023, Carleton University's Health and Counselling Services introduced the Collaborative Health Record (CHR), an exciting, comprehensive, all-in-one platform designed to facilitate appointment booking and communication between students and their providers. CHR empowers students to effortlessly book appointments, receive timely reminders and... More

Tuesday, September 17, 2024

ITS Year in Review for 2023-2024 Launched

ITS is proud to launch its Year in Review for 2023-2024. This report showcases some of our achievements in the last fiscal year, each aligning with the Commitments and Pathways Forward of the Finance and Administration Strategic Plan for 2023-2028. We have much to celebrate, from joint efforts like StarRez and the Collaborative Health Record... More

Friday, August 16, 2024

Students Can Now Self-Enrol in MFA

To enhance the security of the entire Carleton University community, students, faculty and staff are being enrolled in Microsoft MFA. During the Fall 2024 semester, undergraduate students will automatically begin seeing prompts to set up MFA when they attempt to log into Microsoft 365 services using their MyCarletonOne password. However, students... More

Monday, June 24, 2024

Graduate Students to Be Onboarded to Microsoft MFA

This summer, graduate students will begin seeing prompts to set up multi-factor authentication (MFA) when they attempt to log into Carleton University services (i.e. Carleton 360, Central etc.) with their MyCarletonOne password. Microsoft MFA is Carleton’s solution that protects accounts and allows users to securely access university systems... More

Thursday, June 20, 2024

Carleton’s New cuTheme Web Template is Rolling Out

cuTheme, our new web template, has been rolled out to select web managers across campus as part of a pilot phase. Powered by WordPress and its new editor, Gutenberg, cuTheme enhances the look, feel and functionality of Carleton’s websites, while also providing a streamlined block-based editing experience that allows web managers to build pages,... More

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