Archives: News

Wednesday, March 2, 2016

Carleton Central Issues – Now Resolved

Carleton Central was unavailable for some clients earlier today, Mar 2 at approximately 12:10 PM.  ITS Support investigated and this issue was resolved by 12:40 PM. ITS continues to monitor Carleton... More

Friday, February 26, 2016

New CCMS Template for Carleton Websites

Web Services have developed a new Carleton CMS template and over 20 Carleton websites are enjoying the benefits of the redesign (including ITS). The Web Team is now working to update the remaining 300 websites. The changes to the look and feel are subtle but significant and have been greatly influenced by feedback the... More

Thursday, February 25, 2016

Laptop and USB Theft Protection

Theft on campus accounts for tens of thousands of dollars worth of personal and university property loss every year. Along with the financial burden comes the loss of valuable personal and academic information. To protect your laptop: Most laptop theft occurs when devices are left unattended. To prevent laptop theft: Never leave your laptop... More

Tuesday, January 19, 2016

Beware of Phishing email with subject: “Your account has been locked”

Beware of phishing emails circulating on campus with the subject of "Your account has been locked" and appears to be from Apple.  Do not reply to the message, do not click on the link within the body of the message and do not provide your email and/or account information.   This is a phishing attempt and it should be deleted immediately.... More

Monday, January 18, 2016

Public Folder Maintenance – -5pm,Fri, Jan 29

PC Outlook Users who use Exchange Public Folders - Maintenance, Jan 29-31, 2016 Maintenance will be performed on the Exchange Public Folders, the weekend of Friday, Jan 29th. Access to your Exchange email, as well as to any Shared Mailboxes, will not be affected. What are Public Folders? Public Folders are a legacy feature of Exchange for... More

Friday, November 20, 2015

Carleton Central Maintenance: 12 Noon Friday Nov 20- 8AM Mon Nov 23rd

There will be disruptions to the following services during the dates and times listed below: Planned Outages: 1. Friday, November 20 – Monday, November 23 – Banner Services (see all Banner services affected in details below) See below for outage details: 1. Banner Services Friday, November 20, 2015 – 12:00 PM – Monday, November... More

Tuesday, November 10, 2015

PHISHING attempt warning: appears to be from, Carleton University IT Help Desk

Beware of phishing emails circulating on campus with the subject of ‘UPDATE’ From: Carleton University IT Help Desk. Do not reply to the message, do not click on the link within the body of the message and do not provide your email and/or account information. This is a phishing attempt and this email should... More

Friday, November 6, 2015

cuLearn Issues – Resolved

The cuLearn issues that was experienced earlier this morning have now been resolved.  Full service was restored by 11:20... More

Friday, November 6, 2015

Network Printers Unavailable – Now Resolved

The network printer issues that were experienced earlier this morning have now been resolved.  Full service was restored at approximately 10:20... More

Thursday, November 5, 2015

CuLearn – Slow Issues – Now Resolved

As of 1:50pm, Thurs. Nov 5th:  The problems experienced with cuLearn earlier today have now been resolved.   As of 12:45pm, Thurs. Nov 5th: Slow response rate is being experienced on cuLearn.  Clients are able to access the service, however, service is very slow.  ITS support is... More

Wednesday, November 4, 2015

Alert: Long Distance calls to Caribbean

Currently Carleton University is experiencing problems dialing all area codes in the Caribbean. ITS is working to solve the problem. Apologies for any... More

Friday, October 16, 2015

Beware of Phishing Attempt w/Subject:: All your servers are going under attack unless you pay 10 Bitcoin.

Beware of phishing emails circulating on campus with the subject of “All your servers are going under attack unless you pay 10 Bitcoin”. Do not reply to the message, do not click on the link within the body of the message and do not provide your email and/or account information. This is a phishing... More

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