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Wednesday, March 2, 2016
Carleton Central was unavailable for some clients earlier today, Mar 2 at approximately 12:10 PM. ITS Support investigated and this issue was resolved by 12:40 PM. ITS continues to monitor Carleton... More
Thursday, February 25, 2016
Theft on campus accounts for tens of thousands of dollars worth of personal and university property loss every year. Along with the financial burden comes the loss of valuable personal and academic information. To protect your laptop: Most laptop theft occurs when devices are left unattended. To prevent laptop theft: Never leave your laptop... More
Friday, January 22, 2016
Please beware of two phishing emails that circulated at Western University, one had the subject of "University Employee Payroll" and the other was targeted at Students "Work-from-home". For more information on these scams, please see the link below: http://uwo.ca/its/email/account/official_account_emails_from_its/index.html ... More
Tuesday, January 19, 2016
Beware of phishing emails circulating on campus with the subject of "Your account has been locked" and appears to be from Apple. Do not reply to the message, do not click on the link within the body of the message and do not provide your email and/or account information. This is a phishing attempt and it should be deleted immediately.... More
Tuesday, January 5, 2016
Performance issues were experienced on Carleton Central, Banner & DARs yesterday, Jan 4th, 2016. Service was unavailable twice during the day from 12:00PM - 12:30 PM and then again from 2:30 PM - 3:15 PM. ITS Support continues to investigate the root cause and also continues to monitor the service... More
Thursday, December 17, 2015
Beware of phishing emails circulating on campus with the subject of "Un-Usual Sign In Attempt on Your Account". Do not reply to the message, do not click on the link within the body of the message and do not provide your email and/or account information. This is a phishing attempt and it should be deleted immediately. If you have... More
Friday, November 6, 2015
The cuLearn issues that was experienced earlier this morning have now been resolved. Full service was restored by 11:20... More
Thursday, November 5, 2015
As of 1:50pm, Thurs. Nov 5th: The problems experienced with cuLearn earlier today have now been resolved. As of 12:45pm, Thurs. Nov 5th: Slow response rate is being experienced on cuLearn. Clients are able to access the service, however, service is very slow. ITS support is... More
Tuesday, October 13, 2015
Beware of phishing emails circulating on campus with the subject of "RE: HELP DESK ALERT!!". Do not reply to the message, do not click on the link within the body of the message and do not provide your email and/or account information. This is a phishing attempt and it should be deleted immediately. If you have already clicked on the... More
Thursday, October 1, 2015
Microsoft has released a fix to allow MS Outlook 2011 to work under OS X 10.11 (El Capitan). Please see link below for more information: http://carleton.ca/iteam/2015/mac-outlook-2011-fix-for-os-x-10-11-el-capitan/ ... More
Monday, September 14, 2015
As of 10:00 AM, this morning: Issues experienced earlier this morning with the Carleton University Telephone Speech Attendant have now been resolved. As of 9:20 AM: The Telephone Services Speech Attendant by Name only is currently unavailable. Calls will be redirected to Info Carleton. Or if you know the extension of the person you... More
Thursday, September 10, 2015
Beware of phishing emails circulating on campus with the subject of "[CIVE2004] Registration Confirmation" and "Message Processing Failure". Both phishing emails appear to be from cuLearn. Do not reply to the message, do not click on the link within the body of the message and do not provide your email and/or account information. This... More
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