Archives: Unplanned Outage

Wednesday, October 24, 2018

Power Outage – Network & Related Services – Multiple Buildings – Resolved!

Update as of 1:30pm, Oct 24th:  The power outages experienced earlier today, have now been resolved.     ~~~~~~~~~~~~~~~~~ Power Outages are currently being experienced on campus which is affecting the network and related services including VoIP Telephones and CU-Wireless services. Multiple buildings are being affected: Athletics Child... More

Thursday, September 6, 2018

CU-Wireless & Eduroam – Login Issues – Resolved

At approximately 4:15pm, Sep 6th: The cu-Wireless and Eduroam issues were resolved. As of 3:30 PM, Sep 6th: Problems are currently being experienced logging into CU-wireless and Eduroam wireless networks. ITS is aware and are investigating.... More

Tuesday, September 4, 2018

Network Printers – Robertson Hall only – Resolved!

As of approximately 2:00 PM, Sep 4th: The Network Printer issues in Robertson Hall were resolved. As of 8:00 AM, Sep 4th: The network printers in Robertson Hall only are currently unavailable. ITS Support are aware and are... More

Tuesday, September 4, 2018

CU-Wireless & Eduroam – Login Issues – Resolved!

At approximately 3pm, Sep 4th: The cu-Wireless and Eduroam issues were resolved. As of 10:48 AM, Sep 4th:  Problems are currently being experienced logging into CU-wireless and Eduroam.   Clients can connect to the network, but have no Internet access. ITS is aware and are investigating.... More

Monday, August 20, 2018

Carleton Central – Login Issues

Login issues are currently being experienced on Carleton Central.  ITS is aware and are... More

Friday, August 10, 2018

Card Swipe Network Printers – Students, Faculty & Staff – Now Resolved!

As of 10:10 AM, The issues experienced earlier with the card swipe network printers have now been resolved.   As of 9:45 AM, Network printers that require the card swipe (Papercut/Konica Minolta) are currently unavailable for students, faculty & staff. ITS is aware and are working to resolve... More

Wednesday, July 4, 2018

Internet Issues Due to Construction in Brewer Park: Resolved

Internet and email service on the Carleton University campus was disrupted yesterday at 10 a.m. after construction in Brewer Park severed a cable that carries our Internet links. The service provider was on site to make repairs and Internet service was restored by approximately 8:30 p.m.  Thank you for your... More

Monday, June 4, 2018

Teaching Evalutation Reports Portal – Resolved!

As of 8:30am, June 5:  The Teaching Evaluation Report portal has returned to normal service.   As of June 4, 12:15pm:  The Teaching Evaluation Report Portal https://oirp-secure.carleton.ca/teval/ is currently unavailable.  ITS Support are aware and are working to resolve the issue.... More

Wednesday, May 30, 2018

Admin Network Print Services – Now Resolved!

As of 12:10pm, May 30th: This issues has now been resolved.  Please contact the ITS Service Desk if problems are still being experienced.   As of 9:15am, May 30th: The Admin Network Printers for faculty & staff are currently unavailable. ITS Support are aware and are working to resolve the... More

Friday, February 23, 2018

Network & Related Services – Multiple Buildings – Now Resolved!

As of 9:35 AM, Feb 23rd, the network issues experienced earlier this morning have now been resolved. As of 9:00 AM, Feb 23rd: Intermittent network connections, including CU-Wireless services are being experienced in various buildings across campus. ITS Support are aware and are... More

Monday, January 15, 2018

Lyris Listserv – Unable to send or receive messages – Now Resolved!

As of 10:10 am, Jan 15:  The Lyris server has now been restored.  The system is sending and receiving messages now.   As of 8:30 am, Jan 15:  Problems are being experienced with sending or receiving messages in the Lyris Listserv. ITS Support are aware and are investigating.... More

Wednesday, January 10, 2018

Travel & Expense Service – Off-campus access unavailable via Internet – Resolved!

As of 3:45pm, Jan 12th:  Now resolved and Travel and Expense service has returned to normal.   As of 1:30 PM, Jan 10th:  Access to Travel & Expense Services is only available on campus or externally through the VPN service.  It is not available externally through the Internet. ITS Support is aware and are... More

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