Past Event! Note: this event has already taken place.

Banner/FAST, Carleton Central, BDM, MC1, u.Achieve/DARS Audit, Carleton360, Carleton Mobile App, etc. (See details for all services impacted)

July 14, 2024 — July 15, 2024
Time: 7:30 AM — 8:00 AM

Location:Carleton University

To maintain a stable, robust and secure environment, ITS conducts regular patching to our Enterprise systems at specific times throughout the year. This system patching, along with the volume of interfacing and dependent systems, typically results in a significant service impact while the work is carried out.

Clients will be unable to accessing the following services as ITS performs software upgrades:

  • Banner 9 Administrative Pages
  • Carleton Central (including T4 & T2202A Forms)
  • Campus Card De/Reactivation, Campus Card Activity Review Systems & Campus Card Web Deposits & Web Payments
  • Banner Database
  • Banner Job Submission
  • Banner Reports
  • Banner Workflow
  • Banner Document Management (BDM)
  • MyCarletonOne (MC1) Services
  • Banner – SITS Integration
  • Ventus Services
  • Banner Integration with eShop
  • U.Achieve/DARS Audit Services

Slow or degraded service will also be experienced to the following services:

  • Carleton360 (CRM)
  • FAST Application
  • Jira Services
  • Carleton Mobile App (Note: There will be no impact to the Emergency Notification System)
  • Concur Services
  • Public Exam Schedule
  • Campaign Monitor
  • CAS Authentication on legacy CMS, Framework and Intranet Sites (Note: There will be no impact to cuTheme sites)
  • HR Intake form

Full services will be restored by 8:00 AM Monday, July 15, 2024.