Banner, FAST, Carleton360, eShop, u.Achieve/DARS Audit, MC1, The Portal, Carleton Websites, Student Accounts/Password Resets (See details below for all services affected).
7:00 AM — 12:00 PM
Network & Related Services including VoIP Telephones – Campus Wide
Aug 27, 2019 – Aug 29, 2019
Wednesday, October 24, 2018
Power Outage – Network & Related Services – Multiple Buildings – Resolved!
Update as of 1:30pm, Oct 24th: The power outages experienced earlier today, have now been resolved. ~~~~~~~~~~~~~~~~~ Power Outages are currently being experienced on campus which is affecting the network and related services including VoIP Telephones and CU-Wireless services. Multiple buildings are being affected: Athletics Child...
Thursday, September 6, 2018
CU-Wireless & Eduroam – Login Issues – Resolved
At approximately 4:15pm, Sep 6th: The cu-Wireless and Eduroam issues were resolved. As of 3:30 PM, Sep 6th: Problems are currently being experienced logging into CU-wireless and Eduroam wireless networks. ITS is aware and are investigating....
Tuesday, September 4, 2018
Network Printers – Robertson Hall only – Resolved!
As of approximately 2:00 PM, Sep 4th: The Network Printer issues in Robertson Hall were resolved. As of 8:00 AM, Sep 4th: The network printers in Robertson Hall only are currently unavailable. ITS Support are aware and are...
Tuesday, September 4, 2018
CU-Wireless & Eduroam – Login Issues – Resolved!
At approximately 3pm, Sep 4th: The cu-Wireless and Eduroam issues were resolved. As of 10:48 AM, Sep 4th: Problems are currently being experienced logging into CU-wireless and Eduroam. Clients can connect to the network, but have no Internet access. ITS is aware and are investigating....
Tuesday, August 21, 2018
Carleton Central Link via MyCarleton Portal – Unavailable
As of 11:30am, Aug 21: Problems are currently being experience when accessing the Carleton Central link within the MyCarleton Portal. ITS are aware and are investigating. If you need to access Carleton Central, alternatively you can go to https://central.carleton.ca directly. If you need to access cuLearn, alternatively you can go to...
Monday, August 20, 2018
Carleton Central – Login Issues
Login issues are currently being experienced on Carleton Central. ITS is aware and are...
Friday, August 10, 2018
Card Swipe Network Printers – Students, Faculty & Staff – Now Resolved!
As of 10:10 AM, The issues experienced earlier with the card swipe network printers have now been resolved. As of 9:45 AM, Network printers that require the card swipe (Papercut/Konica Minolta) are currently unavailable for students, faculty & staff. ITS is aware and are working to resolve...
Wednesday, July 4, 2018
Internet Issues Due to Construction in Brewer Park: Resolved
Internet and email service on the Carleton University campus was disrupted yesterday at 10 a.m. after construction in Brewer Park severed a cable that carries our Internet links. The service provider was on site to make repairs and Internet service was restored by approximately 8:30 p.m. Thank you for your...
Monday, June 4, 2018
Teaching Evalutation Reports Portal – Resolved!
As of 8:30am, June 5: The Teaching Evaluation Report portal has returned to normal service. As of June 4, 12:15pm: The Teaching Evaluation Report Portal https://oirp-secure.carleton.ca/teval/ is currently unavailable. ITS Support are aware and are working to resolve the issue....
Wednesday, May 30, 2018
Admin Network Print Services – Now Resolved!
As of 12:10pm, May 30th: This issues has now been resolved. Please contact the ITS Service Desk if problems are still being experienced. As of 9:15am, May 30th: The Admin Network Printers for faculty & staff are currently unavailable. ITS Support are aware and are working to resolve the...
Friday, February 23, 2018
Network & Related Services – Multiple Buildings – Now Resolved!
As of 9:35 AM, Feb 23rd, the network issues experienced earlier this morning have now been resolved. As of 9:00 AM, Feb 23rd: Intermittent network connections, including CU-Wireless services are being experienced in various buildings across campus. ITS Support are aware and are...
Monday, January 15, 2018
Lyris Listserv – Unable to send or receive messages – Now Resolved!
As of 10:10 am, Jan 15: The Lyris server has now been restored. The system is sending and receiving messages now. As of 8:30 am, Jan 15: Problems are being experienced with sending or receiving messages in the Lyris Listserv. ITS Support are aware and are investigating....
Wednesday, January 10, 2018
Travel & Expense Service – Off-campus access unavailable via Internet – Resolved!
As of 3:45pm, Jan 12th: Now resolved and Travel and Expense service has returned to normal. As of 1:30 PM, Jan 10th: Access to Travel & Expense Services is only available on campus or externally through the VPN service. It is not available externally through the Internet. ITS Support is aware and are...
Tuesday, January 2, 2018
Network & VoIP Telephones Services – Tory Bldg – 3rd Floor – Resolved!
As of 10:30 AM, Jan 2nd: network services have now been restored to normal on the 3rd floor of the Tory Building. As of Mon January 2nd: due to a power outage over the holiday break, network connectivity and VoIP telephone services are currently unavailable on the 3rd floor of the Tory Building only. ...
Wednesday, December 20, 2017
Public Folder Services – Unavailable for some Departments
As of 1:45 PM, Dec 20th: Problems are being experienced with accessing Public Folders. Some of the Departments affected are: ITS Services Facilities Management (FMP) Safety (DUS) Admissions Graduate Studies School of Business (SPROTT) Office of the Vice President Other department, not listed above, may also be affected. ITS Support are aware...
Wednesday, December 13, 2017
Email & Upload to CUontheGO Service Restored
Update as of Wed Dec 13 – 4:30 PM: Email & Upload to CUontheGO Printing Service Restored. As of 6:26PM, Tues, Dec. 12, 2017; the email and upload service to CUontheGO is unavailable. Print service is available from a student lab computer. ITS Support are aware and are investigating....
Tuesday, November 28, 2017
Network & VoIP Telephone Services – 8th Flr LX & 5th Flr FR – Now Resolved!!!
Update as of Wed Nov 29 - 11:00 AM: Network service has been now been restored to 8th floor Lennox & Addington buildings and to the 5th floor of Frontenac House. Update as of Wed Nov 29 - 9:00 AM: Network and related services including VoIP Telephone services is still unavailable on the...
Wednesday, November 22, 2017
Resolved – Phone Service Issues Campus Wide
UPDATE - All phone issues have now been resolved. === As of 9:00 AM, Wed., Nov 22: Issues are being experienced with phone service campus wide. ITS Support is aware and are...
Monday, November 6, 2017
Resolved – Issues with CMS Website Editing
Update as of 1:15 PM, Not. 6th: The database issues we were experiencing this morning affecting cms websites have been resolved. == We are experiencing a slight technical difficulty with one of our databases this morning, the effect of which is that changes you have made this morning might not appear, or you cannot...
Monday, October 30, 2017
Network & VoIP Telephones Services – LX – Floor 2; VS-Floors 1 & 2 – Now Resolved!
Update as of 9:30 AM, Oct 30th: The network issues experience earlier this morning on the 2nd floor of Lennox & Addington and the 1st & 2nd floors of Visualization and simulation have now been resolved. As of 8:00 AM, Mon Oct 30th: Network and related services including VoIP Telephones are currently unavailable...
Friday, October 20, 2017
Network & VoIP Telephone Services – 4th Floor – MacOdrum Library – Now Resolved!
As of 12:00 PM, Fri Oct 20th: the network & VoIP telephone issues in the 4th floor of the Library have now been resolved. Full service was restored by 11:00 AM. As of 10:30 PM, Thurs Oct 19th, network and VoIP Telephone services are currently unavailable. ITS Network Support are aware and are...
Wednesday, October 18, 2017
Network & VoIP Telephones – Glengarry House – 11th Floor – Now Resolved!
As of 10:30AM, Oct 19th: Network issues on the 11th floor of Glengarry House were restored and network services returned to normal. As of 9:30AM, Oct 18th: Network & related services including VoIP Telephone services are currently unavailable on the 11th floor of Glengarry House. ITS Network Support are...
Thursday, October 12, 2017
Campus Card Kiosk’s & CU on the GO – Resolved!
As of 10:40 AM, Fri Oct 13th: Full services have been restored for the Campus Card kiosks and CU on the GO. As of 9:30 AM, Fri Oct 13th: Problems are being experienced with the Campus Card Kiosks and CU on the GO Print services. ITS Support is aware and are investigating. As...