Past Event! Note: this event has already taken place.

Banner/FAST, Carleton Central, BDM, MC1, u.Achieve/DARS Audit, Carleton360, Carleton Mobile App, etc. (See details for all services impacted)

November 1, 2024 — November 4, 2024
Time: 12:00 PM — 1:00 PM

Location:Carleton University

To maintain a stable, robust, and secure environment, ITS conducts regular patching to our Enterprise systems throughout the year. This system patching, along with the volume of interfacing and dependent systems, typically results in a service impact while the work is carried out.

Clients will be unable to accessing the following services as ITS performs software upgrades:

  • Banner 9 Administrative Pages
  • Carleton Central (including T4 & T2202A Forms)
  • Campus Card De/Reactivation, Campus Card Activity Review Systems & Campus Card Web Deposits & Web Payments
  • Banner Database
  • Banner Job Submission
  • Banner Reports
  • Banner Workflow
  • Banner Document Management (BDM)
  • MyCarletonOne (MC1) Services
  • Banner – SITS Integration
  • Ventus Services
  • Banner Integration with eShop
  • U.Achieve/DARS Audit

Slow or degraded service will also be experienced to the following services:

  • Carleton360 (CRM)
  • FAST Application
  • PowerBI Integrations with Banner
  • Carleton Mobile App (Note: There will be no impact to the Emergency Notification System)
  • Concur Services
  • Public Exam Schedule
  • Campaign Monitor
  • CAS Authentication on legacy CMS, Framework and Intranet Sites (Note: There will be no impact to cuTheme sites)
  • HR Intake form

Full services will be restored by 1:00 PM, Monday, November 4, 2024.