Past Event! Note: this event has already taken place.
Banner/FAST/Carleton Central, Carleton360, eShop, u.Achieve/DARS Audit, MC1, cuPortfolio, Pinnacle Voice Billing, etc. (Please see details below for all services impacted)
February 4, 2024 at 7:00 AM to 12:00 PM
| Location: | Carleton University |
To maintain a stable, robust and secure environment, ITS conducts regular patching to our Enterprise systems at specific times throughout the year. This system patching, along with the volume of interfacing and dependent systems, typically results in a significant service impact while the work is carried out.
Clients will be unable to access the following services as ITS performs these software upgrades.
- Banner / FAST / Carleton Central
- Carleton360 (CRM)
- eShop Services (reduced functionality)
- u.Achieve / DARS Audit Services
- MyCarletonOne (MC1)
- cuPortfolio Services
- Campus Card De/Reactivation, Campus Card Activity Review Systems & Campus Card Web Deposits & Web Payments
- Carleton CMS & Secondary Web Services
- Rideau Home Directories
- Student Account Creations and Password Resets
- Degraded Radius Authentication Services
- Pinnacle Voice Billing System
Clients may also experience service degradation to the Carleton Mobile App during this timeframe. Despite this, there will be no impact to the Emergency Notification System (ENS). If required, ENS notifications will continue to be distributed through the Mobile App.
Full services will be restored by 12:00 PM.