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Carleton Intranet Websites / Students unable to access Software download web pages – Now Resolved!

September 10, 2019 at 8:00 AM

Location:Carleton University

Update as of 3PM, Tues Sep 10:  The issues we have been experience with the Carleton Intranet websites, including software download web pages, have now been resolved.

As of 12:45 PM, Mon Sep 9:  Students are unable to login to certain software download websites (spss, nvivo, etc.) on ‘i.carleton.ca’, they receive the error “unable to reach banner”.

Some staff/faculty are also unable to access the Carleton Intranet websites, they receive the same error message.

ITS Support is aware and are working to resolve as quickly as possible.