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RESOLVED: Email aliases (@carleton.ca) have stopped working

April 13, 2022 at 4:00 PM

As of 3:50PM – issue with messages not being sent to @carleton.ca email addresses has been resolved.  For any persistent problems, reboot your device and try again or reach out to the ITS Service Desk.

As of 11:30AM – Users are reporting that @carleton.ca aliases are not working.  Details on the impact are as follows:

Messages to @carleton.ca from OUTSIDE of Carleton are not affected.

Messages from INSIDE Carleton and sent to @cmail.cunet.ca or @cunet.carleton.ca addresses are not affected.

Messages from INSIDE Carleton sent to @carleton.ca (alias) are getting bounced back.

ITS Support is aware and working to resolve.