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Update – Degradation of Internet Services

March 16, 2014 — March 17, 2014


Students, faculty and staff are advised that at approximately 3 pm on Saturday, March 15 the university experienced a severe network failure that impacted some internet access and some internal network services.

Internal services were restored at approximately 6 p.m. but recurring failures continue to impact Internet access into Sunday.

Internet service has been partially restored but the network is still operating in a degraded mode.  Some internet access should be expected to be slow until further notice.

During this period of degraded service, users are requested to refrain from using bandwidth intensive applications such as Youtube or other forms of streaming video and to limit Skype access to voice calls only.

Work towards a resolution of the technical problems continues.  ITS is continuing to work with our external service vendors to resolve the technical problems.  A status update will be provided on an as needed basis.

We apologize for the inconvenience and thank you for your patience.