Five Steps to Register with the PMC

To register with the PMC, you must provide a copy of your disability documentation and attend a 1-hour intake appointment with a Disabilities Coordinator.

During the intake appointment, the coordinator will review your documentation and discuss accommodations and services that may best suit your academic needs. They will also review the Carleton accommodation process with you and answer any questions you may have. If you are not ready to register with PMC, you can request a 30-minute information appointment with a Disabilities Coordinator to ask questions and learn more about PMC services.

ONE: Request an intake appointment

Complete and submit the PMC appointment request form below. Ensure that you complete all required fields to ensure a successful submission. Once your form is submitted, a member of the PMC front desk team will email to schedule an appointment.

If you have questions or have difficulties completing the form, please email pmc@carleton.ca or call 613-520-6608.

Note: This process is for Carleton students accessing PMC services for the first time. If you have previously accessed PMC services and want to schedule a follow-up appointment, please email us at pmc@carleton.ca.

TWO: Create a Ventus student account

You will be required to create a Ventus student account prior to your intake appointment. Ventus is a one-stop academic accommodation management tool to help you manage and keep track of your accommodations in your courses.

Visit the Ventus Student Portal login webpage for instructions on creating your account. You can use this portal to confidentially upload your disability documentation.

For technical assistance with creating an account, see Student Module 1 – Login / Dashboard Overview).

Please note: Creating a Ventus account does not start the intake process. You need to attend an intake appointment with a Disabilities Coordinator.

You will receive a confirmation email to your CMAIL with details of your appointment 1-3 business days prior to your scheduled appointment. The email will include instructions on the completion of the Intake Consent Form and the Assessment of Functional Impairment (AFI) questionnaire which must be completed prior to your appointment.

FOUR: Submit your documentation before your appointment

Your disability documentation can be uploaded directly to Ventus where your PMC Coordinator will be able to review the information.

The Ventus portal is secure; please remove password protection on documents to ensure the PMC Coordinator is able to access/review it prior to the intake without delay.

For assistance with uploading your documentation, see Student Module 2 – Profile Tab: Confirming/Adding Disability Information.

FIVE: Attend your intake appointment

When requesting an intake appointment, you have the options of selecting an in-person or a virtual meeting with a PMC Coordinator.

If you’re attending an in-person intake appointment, please note that the Paul Menton Centre is located in Room 501 of the Nideyinàn Building (NN). You will receive directions on how to navigate to our office. If you are new to the Carleton campus, please take some time to become familiarized with our interactive campus map and parking services for visitors.

If you are attending the appointment by video conferencing, the front desk staff will send a Microsoft Teams meeting link to you the day before the intake appointment.

If you have requested a phone appointment, please note that our staff may use their personal phones for appointments if they are working from home. You may receive a call from an “unknown caller” or a private number. Please answer these calls to ensure a successful appointment.