If you have any questions or concerns about our services, you can contact us by phone at (613) 520-3500, by fax at (613) 520-4410 or by email at firstname.lastname@example.org. Please note that we can only act on requests sent from your Carleton email account.
The Registrar’s Office manages the academic activities of all Undergraduate and Special students as well as the academic records of all Carleton students, past and present. To best manage the student records, the Registrar’s Office has a number of teams responsible for particular tasks.
Associate University Registrar- Lisa Ralph
Phone: (613) 520.2600 x. 4441
Responsibilities: Oversees the management of the Registrar’s Office operations and the Undergraduate Appeals Secretariat; represents the Registrar’s Office on a number of university wide committees; liaises with Associate Deans and senior administration to ensure the proper administration of university rules and regulations and leads a wide variety of student support and service excellence initiatives.
Phone: (613) 520.2600 x. 3129
Responsibilities: Oversees the implementation and maintenance of student systems and applications such as Banner, u.achieve (DARS) audits, Carleton Mobile; responsible for the production of the university undergraduate and graduate calendars; implementation and maintenance of curriculum management and calendar production tools (CourseLeaf); delivery of system reports, documentation and training; represents the Office of the Vice-President (Students and Enrollment) on university-wide committees.
phone: (613) 520.2600 x. 3908
The Records and Registration team is responsible for transcripts and certificates of enrollment; grade processing; production of convocation diplomas; changes to student records (name change); University of Ottawa exchanges; status change, re-registration; deferral application processing and petitions; student file management; administrative management and coordination of Academic Integrity appeals.
Academic Evaluation and Graduation, and Curriculum Development – Carol Gariepy
Phone: (613) 520.2600 x. 3604
The Academic Evaluation and Graduation team is responsible for student audit maintenance/generation; international fee exemptions; academic standing; graduation eligibility; change of program elements; DARS exceptions; international exchange programs; outgoing letters of permission; administrative management of Curriculum Planning.
Phone: (613) 520.2600 x. 3505
The Student Services team is responsible for responding to inquiries (in person, phone, email); providing registration assistance to undergraduate, special, visiting and exchange students; all registration-related matters; course availability; de-registration; appeal of grade; overload requests; registration related appeals; incoming letters of permission; off campus and client sponsored programs; chair of Financial Appeals Committee.
The Undergraduate Appeals Secretariat is responsible for petition processing; secretary of the Senate Undergraduate Studies Committee; responding to student inquiries regarding the petition process.
Phone: (613) 520.2600 x. 2407
The Operations and Special Projects team is responsible for human resources related matters; budget management & purchasing; facilities management; project planning; convocation planning & logistics; special events; meeting support.
The Communications team is responsible for: web site management (Registrar’s Office, Registration, Summer, CU Know How, Administrator’s website); publications; student communications; bulletins; Carleton Central management.