Under the general supervision of a Shift Manager, the Campus Safety Officer is a member of a team of public safety specialists responsible for providing personal safety for members for the university community through a courteous, helpful and professional manner. This position provides a highly visual deterrent to campus crime while protecting the property and assets of the university.
Specific Duties Include:
- providing security for persons, buildings, and assets of the university through a variety of security techniques and methods.
- responding to requests for assistance and information in a helpful and courteous manner.
- patrolling the grounds and facilities of the university in a manner consistent with departmental Standard Operating Procedures (SOP) and University Policy.
- enforcing appropriate university regulations and policies including, but not limited to parking and traffic regulations.
- routine involvement in directing vehicular or pedestrian traffic in a variety of situations.
- assisting designated campus safety officers in their campus law enforcement duties.
- Other duties as assigned
The duties of the position require well developed interpersonal skills including:
- The ability to demonstrate good judgment in enforcing university regulations and security policies and practices, while maintaining confidentiality in police and/or security matters. An “oath of confidentiality” is required of the incumbent pursuant to Section 29(1) of the Municipal Freedom of Information and Protection of Privacy Act.
- The ability to communicate effectively both orally and in writing – through security reports, complaint and witness statements, and in assisting and providing general information to the university community and visitors.
- High degree of tact and diplomacy dealing with the university community under a variety of difficult situations. This position requires the incumbent to provide helpful general information to the community and in other situations when “instructions” may have to be given to violators of university regulations.
- Sensitivity toward the cultural diversity of the campus community.
- Ability and willingness to work 12-hour rotating shifts. Physically fit to withstand the challenges of extensive walking and climbing and descending numerous interior and external stairs and campus grounds including multi-level building facilities, underground tunnel system and park land – ability to pass a standard medical examination performed by University Health Services.
The above is normally acquired by the completion of a Law and Security Diploma from an accredited institution. Equivalent experience in a related field will be considered.
