Teaching and Learning Services recommends clearing your browser cache if you are experiencing problems accessing or uploading content in D2L Brightspace. Browsers, such as Chrome or Safari, store information in the browser cache and collect cookies. Clearing the cache can help prevent browser errors, such as difficulty loading or accessing content, broken formatting, or difficulties with logging in to third party tools.
If you get an error message, see if clearing your cache helps.
Choose your Browser
Latest versions of the following browsers are supported for Brightspace:
Mozilla Firefox |
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Automatically clear the cacheWith Mozilla Firefox you can set up your computer to automatically clear the cache everytime Firefox closes.
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