Welcome to the Brightspace Support Site for Teaching Assistants!

The TA Brightspace Support Site is currently under development.  Check back soon for  more content and support pages. If you are looking for support, please reach out to the Brightspace Service Desk or submit your request to the TLS Support Portal.

Support for Brightspace at Carleton is provided by D2L and Teaching and Learning Services.  D2L Brightspace Support is available 24 hours a day, 7 days a week, 365 days a year. Support can be accessed directly within a Brightspace course by clicking the Help button in the navbar > then clicking Brightspace Service Desk.

Teaching and Learning Services  can assist with any questions you may have about supporting the courses you are assigned to and with using educational technology tools. Submit your educational technology requests to the TLS Support Portal. If you have questions about TA Training or payment, contact samanthashortt@cunet.carleton.ca.

Getting Started with Brightspace

  • Wondering how to access Brightspace?
    Go to brightspace.carleton.ca and log in with your MyCarletonOne username and password.
  • Need help logging in to Brightspace?
    Contact the ITS Service Desk at Carleton.
  • Looking for instructions for basic tasks in Brightspace?
    Check out the links below for most basic tasks in Brightspace.
  • Logged in, but can’t find your course?  The course instructor may not have made the course active yet, or the course may not have started yet. Visit the Brightspace Support Site page on Course Visibility.



Communication & Collaboration








D2L Brightspace Technical Support Contact


Teaching and Learning Services Contact

  • Educational technology supportVisit the TLS support portal to complete a support request.