If you receive an email message “From: System Administrator [mailto:info@administrator.com]” and with the Subject of ATTENTION. DO NOT click on the “ mailto: “ email address link or any links within the body of the message.
This is a phishing email and should be deleted immediately. If you have already responded to this email, and have provided your account information, please change your password immediately.
It is Carleton University’s policy to ‘never’ request this kind of information through email.
Listed below are indicators that your Email messages may be spam or phishing attempts:
- Generic message greetings, such as “Dear customer or member…”, “Dear Carleton Account User,” or “Welcome to Carleton University”
- Attempts made “On Behalf Of its.service.desk@carleton.ca…”
- Prompts to “update,” “validate,” or “confirm” your account information.
- Misspelled or incorrect website address (URL) Requests for immediate action. For example, “Your account will be suspended within 24 hours, if you don’t respond….”
- Spelling errors
For information on security awareness, please visit our Security Awareness page.
For more information on SPAM and what ITS is doing about it, please visit our SPAM Email Information page.