On Monday we will begin rolling out Windows 10 to all staff in ITS.  This is the first phase in the rollout to all staff and faculty on campus. Timing consideration will be taken into account and scheduling options will be provided. If you would like to be an early adopter, please contact the ITS Service Desk.

Research computers that have known incompatibilities with Windows 10 have been identified and will not be upgraded.

Here’s what you need to know about upgrading to Windows 10:

Upgrading your System

Prior to the upgrade, you will receive an email notification letting you know when your system will be upgraded.  On the morning of the upgrade, you can expect to see an upgrade notification.  You can run the upgrade at any point, but keep in mind that it will take approximately 2.5 hours and you will not be able to use your system during the upgrade.

A note about laptops: in order for the upgrade to occur, your computer must be on campus and physically connected to CUNET. 

What you can Expect After Your System is Upgraded

The Windows 10 interface does not differ greatly from Windows 7, and you should experience no issues locating the tools you need to perform your work.  Any personalized settings (bookmarks, desktop icons, or signatures) you have customized will remain the same.  Microsoft Office 2016 has been included with the upgrade.

A Note About Browsers

Windows 10 will come with Firefox, IE, Chrome, and Edge.  Banner administrators are reminded to only use IE 11 when working within the application.

What to do If You Experience Any Issues

If you experience any technical issues, please report them to the ITS Service Desk.

For more information, including FAQs, please visit our Windows 10 information page.