Proper protection against computer viruses is required so that you have an operational network to support your academic studies.

Protect your Computer

  1. Use Windows Update
    This will bring your operating system up to date with the latest security patches.  Learn more about how to keep your system up-to-date .
  2. Use Virus protection
    Install and activate Symantec Antivirus to clean up your machine and to prevent infection from current and future viruses. 
  3. Use a Firewall
    Windows 7 operating system users should enable the built-in firewall. For more information on how to enable the Windows 7 firewall, read this this Microsoft Support article. If your operating system is other than Windows 7, install and activate a firewall to prevent unauthorized access to your computer, including access by viruses. Download ZoneAlarm here. For more information on how to protect your PC go to Microsoft Security Automatic Updates.

Spyware, adware, browser hijackers, and dialers are some of the fastest-growing threats on the Internet today. ITS recommends the following tools.

  • Ad-Aware
    Scans your memory, registry, hard, removable and optical drives for known data mining, aggressive advertising, and tracking components.
  • Spyware Blaster
    Prevents the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests.
  • Spybot – Search & Destroy
    This can detect and remove a multitude of adware files and modules from your computer. Spybot also can clean program and Web-usage tracks from your system.

Isolated Computers

ITS will be increasing its monitoring of the residence network to help keep your network clean. Monitoring will detect future infections of computers connected to ResNet and will isolate these computers from the network until they can be disinfected and properly protected.

Note that ITS isolates a limited number of infected computers each day. As a result, if you have not followed the cleanup recommendations, your computer could be infected and not yet isolated. It is recommended you clean up your computer now rather than having it isolated later at an inconvenient time. Note that all computers are granted Internet access on weekends.


Further support is available from the ITS Service Desk.