Wireless and Internet

Please note that special wireless access to printers and network drives is permitted only from the library loaner laptops. Please visit Learning Commons for additional information.

Wireless networks are subject to occasional interference and congestion, resulting in possible loss of transmission or slow response times. ITS closely monitors and proactively manages the network’s day-to-day operation through the Operations Control Centre (OCC).

Wireless LAN products need to be certified in North America by the FCC and Industry Canada. These spread-spectrum radio devices operate at a fraction of the recommended exposure requirements for cell phones. Manufacturers publish specifications for each piece of equipment. Each access point for example, only generates a maximum of 100 milliWatts (although this is reduced in many areas). Since WLAN products transmit only intermittently (rather than continuously) when in use, exposure is even more reduced. ITS closely monitors research concerning Radio Frequency safety, because it should not be compromised.

The “CU–Wireless” service offers encryption of wireless traffic and provides secure access to the campus network. The network will authenticate users before access is allowed. This service uses WPA-based authentication and encryption to provide wireless security. In particular PEAP with MSCHAP v2 is used for authentication while TKIP is the encryption cipher. Keep in mind that although access between the campus network and end user is encrypted, accessing the Internet is still considered unsecured, and is dependent on security measures utilized by the website you are accessing.

To request moves, adds and changes to network cabling, telephone cabling, and campus cabling as well as new installs and repairs please contact the ITS Service Desk.  Please note: this service also includes modifications to the switch configurations to suit the needs of individual clients.

This service provides students, faculty, and staff with a mechanism to map symbolic names (i.e. carleton.ca) to IP addresses (i.e. 134.117.1.32) required for network communications.  Two distinct capabilities are provided:

• we can resolve existing external domain names
• we can define domain names for Carleton locations to the Internet, and act an authoritative server and answer any queries for Carleton locations that arrive from the Internet

Many individual departments have chosen to operate their own sub-domain, such as physics.carleton.ca. DNS service for these sub-domains can be provided in one of two ways:

• ITS can act as a DNS server for the sub-domain and hold all mapping records.
• The department can operate its own DNS server, and ITS can delegate service by referring all incoming queries for the departmental network to the server(s) operated by the department.

This service provides students, faculty, and staff with automated configuration of all TCP/IP networking parameters required to connect to the campus network, and to gain Internet access via the campus network. This service is used for both wireless and traditional wired campus networks.