Archives - Page 30 of 53 - Information Technology Services

Archives: News

Thursday, October 30, 2014

CourseLeaf Curriculum Management System – Unable to Login – Now Resolved

As of Thursday, Oct 30th, at 4:00 PM this issue was been resolved. As of 9:47 AM, today, October 30, 2014, clients may experience service disruptions to the CourseLeaf Curriculum Management System as there is a problem with CUNET Authentication. Other systems may also be affected. ITS is investigating.... More

Thursday, October 23, 2014

Protect Your Computer Against Viruses

The Carleton University IT environment is not like a home network or most corporate networks in that computers are constantly joining and leaving our network. This poses an ongoing risk that these computers will introduce new viruses into our network. With respect to viruses, it is important to be aware that: The impact of having... More

Monday, October 20, 2014

Remote Desktop Services – Now Resolved!

Update: The RDS desktop service has now been restored to normal service. Full service was restored on Tuesday, October 21st, 2014 at 9:45 AM. As of 4:00 PM, Monday, October 20th: The Remote Desktop Services, formerly called Terminal Services, are currently unavailable. There is no access to Student Lab software listed under the Remote... More

Wednesday, October 15, 2014

Carleton Unveils New University Home Page

Web Services and the Department of Communications are proud to announce the launch of the new Carleton homepage. The new responsive design, developed by Web Services, provides an optimal viewing experience that adapts to the screen size of any device and features a top space for quality photos and an auto-complete search function. Based on... More

Wednesday, October 15, 2014

Service Alert: Firewall issues – Multiple Webpages affected – Resolved!

Problems were experienced to multiple web sites including Banner earlier this afternoon (1:50PM). ITS investigated and service was returned to normal at approximately 2:10 PM.... More

Tuesday, October 14, 2014

Simple Tips to Keep you and your Information Safe

We each have a role to play in keeping our information, and ourselves safe online. Here are some easy ways to keep you and your information safe: Never share your passwords. If someone does not have a password to gain access to a resource, they probably were not supposed to have it in the first... More

Thursday, October 9, 2014

ITS September Stats [INFOGRAPHIC]

September is the busiest time of the year for many departments at Carleton, ITS notwithstanding. The infographic below highlights some of the activity we saw in the month of September. Click on the image for a larger view.... More

Tuesday, October 7, 2014

How to Recognize a Phishing Email

If you receive an email from an address you don't recognize, your first thought should be: is this email legitimate? But know that malicious emails can also come from an address that you do recognize - perhaps their account got hacked and is now being used to spam people. It's important to be able to... More

Wednesday, October 1, 2014

Exchange / Outlook Email – Intermittent issues – Now Resolved!

Beginning at 2:50pm today, Oct 1, 2014, intermittent problems were experienced with sending and receiving Exchange / Outlook emails. Full services were restored by 3:05... More

Wednesday, October 1, 2014

October is Cyber Security Awareness Month

October is Cyber Security Awareness Month, a time to help Canadians protect themselves and their families against a wide range of online threats. Led by Public Safety Canada, the Get Cyber Safe campaign is designed to help better understand the cyber threats they face online and the simple steps they can take to minimize... More

Friday, September 26, 2014

Emergency Outage Required – Services Now Restored

In order to ensure the security of the server infrastructure additional patches are required. They will be applied today September 26, 2014 from 12:00 PM to 2:00 PM. Intermittent service disruptions will be experienced during this period to the following services: Main email gateways Web servers Active Collab Graduate Admissions Calendar Server... More