Archives: News

Thursday, June 8, 2023

Some Software Services Unavailable or Degraded on June 10

A software update on Saturday, June 10 will impact a number of services between 8 a.m. and 9 p.m. Software that will be unavailable during this time includes: Banner / FAST / Carleton Central Achieve/DARS Carleton 360 (CRM) eShop Services MyCarleton One (MC1) Activation & Password Resets Banner Document Management (BDM) Travel & Expense... More

Thursday, May 25, 2023

Launching our Year in Review for 2022/23

ITS is proud to launch its Year in Review for 2022/23, available now at Carleton.ca/its-year-in-review. We are pleased to present this report showcasing some of our achievements and undertakings in the last fiscal year. Looking back at ITS’s efforts and successes over the last year, three main themes begin to emerge: Academic and Learning... More

Thursday, May 25, 2023

Year in Review: New Mobile App Enhances Student Experience

In early 2023, Carleton University launched its new Carleton Mobile app for students, refreshing an application originally launched in 2011 to provide quick access to essential student systems and services. As Taylor Smith, Manager of Student Social Initiatives (Web/Digital), explained, "the impetus for the new app was to reimagine how we could... More

Thursday, May 25, 2023

Year in Review: Campaign Monitor Launch Modernizes Carleton’s Mass Emailing Capabilities

Carleton has brought its email game to a new level with the recent licensing of Campaign Monitor. Officially launched in Fall 2022, Campaign Monitor is a user-friendly, email marketing software that is used to conveniently broadcast email content in bulk. Campaign Monitor and Carleton Campaign Monitor fulfills the university’s need for a modern,... More

Thursday, May 25, 2023

Year in Review: Researchers Served Well by RCS ShareFile Storage Solution

RCS ShareFile, launched in 2021, is proving to be a popular storage solution for Carleton University’s research needs. Offered by the Office of the Vice-President, Research International (OVPRI) and Information Technology Services (ITS) through Research Computing Services (RCS), ShareFile is a secure, online file sharing platform for... More

Thursday, May 25, 2023

Year in Review: ITS Rolls Out Advanced Email and Antivirus Protections

Did you know that a large percentage of cyber security threats originate through email? If you’ve ever clicked on an unsolicited email attachment from an unknown sender, your chances of downloading malware skyrockets. This is something the information security professionals in Information Technology Services (ITS) are acutely aware of. In an... More

Friday, May 19, 2023

The Importance of Smartphone Security

It is without a doubt that smartphones have become an integral part of our lives, from allowing us to check the weather within seconds to making calls. But with all the convenience that smartphones provide us with, we must be wary of their risks. As a smartphone user, it is crucial to be conscious... More

Wednesday, April 26, 2023

ITS Leader Speaks About Social and Economic Impacts of AI During Data Day Event

Valerie Turner, AVP (IT) and Chief Information Officer (CIO), spoke during a plenary session at Carleton University’s Data Day 9.0 event on April 25, 2023. She was joined by fellow panelists Robin Grosset of Mindbridge AI and Andrew Price of Amazon Web Services for a discussion on Disruptive AI and its Economic Impact. The... More

Tuesday, April 4, 2023

Increasing Carleton’s Research Computing Capacity with GPU Acquisitions

Carleton is enhancing its fleet of research-ready Graphical Processing Units (GPUs). Carleton’s Research Computing Services (RCS), which provides researchers with the support, expertise, and resources necessary to conduct research computing at Carleton, has recently acquired four servers housing eight GPUs each. Two of the new servers were... More

Wednesday, February 22, 2023

Digital Strategy and Roadmap at a Glance Now Available

Carleton University recently launched its inaugural Digital Strategy and Roadmap. As an additional resource, a Digital Strategy and Roadmap at a Glance is now... More

Tuesday, February 21, 2023

Carleton Appoints New AVP (IT) and Chief Information Officer (CIO)

Valerie Turner will join Carleton University on Monday, March 13, 2023 as the new Associate Vice-President (IT) and Chief Information Officer (CIO). Valerie is a senior leader with extensive technology, HR and business experience in the post-secondary, as well as the public and private sectors. She comes to Carleton from the City of Ottawa,... More

Tuesday, February 14, 2023

IOS 16.3.1, MacOS 13.2.1 : Update your iPhone, iPad, or Mac

If you only do two things to secure your Apple device(s) against malware, make them: Have a passcode; and Keep your OS up to date! How? On your iPhone or iPad: Settings > General > Software Update… On your Mac: Apple menu > About this Mac > Software Update… Latest OS versions Released 13 Feb 2023: IPHONE:... More

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