- Add a Shared Mailbox in Outlook 2016
- Add a Shared Mailbox in Outlook 2016 for Mac
- Add a Shared Mailbox in Outlook Web App (OWA)
- Access a Shared Mailbox from iOS/Android Phones
- Adding a Shared Mailbox to Outlook 2019
A Shared Mailbox is a mailbox to which multiple users have access and from which, multiple users can send/receive messages. It can serve as a common repository for a departmental email address. It can also contain folders and sub-folders, which everyone with access to the Shared Mailbox can save to or read.
Note: Cmail accounts can not access a shared mailbox, you must have a Staff @cunet email account.
Shared Mailboxes are created on request by the ITS Service Desk. Once created, see the User Guides below to Access the Shared Mailbox from Outlook on a PC or Mac.
Note. All folders or sub-folders created within a Shared Mailbox share the same access permissions as the Shared Mailbox — you cannot have different access permissions for a particular sub-folder with a Shared Mailbox
(instructions in PDF format) – http://carleton.ca/its/wp-content/uploads/How-To-add-a-Shared-Mailbox.pdf
Instructions in PDF format: http://carleton.ca/its/wp-content/uploads/How-to-add-a-Shared-Mailbox-in-Mac-Outlook.pdf
Instructions on Microsoft site: How to add a Shared Mailbox in OWA
Instructions on external site: Add a shared mailbox to Outlook mobile
Instructions on ITS internal site: Adding a Shared Mailbox to Outlook 2019