A Shared Mailbox is a mailbox that multiple users can use to read and send/receive email messages, it can serve as a common repository for a departmental email address. It can also contain folders and sub-folders, which everyone with access to the Shared Mailbox can save to or read.
Shared Mailboxes are created on request to the ITS Service Desk. Once created, see the User Guides below to Access the Shared Mailbox from Outlook on a PC or Mac.
Note. All folders or sub-folders created within a Shared Mailbox share the same access permissions as the Shared Mailbox — you cannot have different access permissions for a particular sub-folder with a Shared Mailbox