Wednesday, September 20, 2017

Email Access Issues in iOS 11

If you are using the native mail app on your iPhone or iPad, and upgrade to iOS 11, you may encounter issues. How does this affect me? Due to an incompatibility in the new release of iOS, users of the built-in Apple Mail app in iOS 11 may be unable to sync their Office... More

Friday, September 1, 2017

Creating a Strong Password

We want to remind you to change your MyCarletonOne password at least once per term. It’s also good practice to change your personal passwords regularly. Remember, you are responsible for the safety of your own accounts. Never share your password with others and never respond to email requests for your password, even if the... More

Monday, August 28, 2017

Beware of Phishing Attempts circulating on campus!

Please beware of phishing emails circulating on campus with subject of: "BMO Alert:  Email Address Deleted"  and appears to be from Bank of Montreal (BMO).  This is a phishing attempt/email and it should be deleted immediately. Do not reply to the message, do not open the attachment and do not provide your email and/or account information.... More

Friday, August 25, 2017

Urgent Software Upgrade Required for Samsung Smartphones

Important information pertaining to Samsung Software upgrade.   Approximately 15,000 business customers using a device with Android 6.0 or a previous version received a SMS from Rogers requesting a mandatory software update to Android 7.0. This update is urgent as these customers will not be able to call 9-1-1 otherwise. Impacted devices are:... More

Thursday, August 24, 2017

How to Change or Reset Your MyCarletonOne Password

What is MyCarletonOne? All students, staff and faculty are provided with a MyCarletonOne account. This one username and password allows you to access several Carleton IT applications and services including campus computers, wireless networks, MyCarleton Portal, cuLearn, and more. How to Change your Password Forget Cu-Wireless on all wireless... More

Friday, August 18, 2017

Beware of Phishing Emails that appears to be from Apple

Please beware of phishing emails circulating on campus with subject of: "Your Apple ID information has been updated"  and appears to be from Apple.  This is a phishing attempt/email and it should be deleted immediately. Do not reply to the message, do not click on the link within the body of the message and do not... More

Tuesday, August 1, 2017

Protect your personal information

Protect not only your personal information, but your online identity as well. What you post online can come back to haunt you. Here are some tips to help you protect your personal information: Limit the amount of personal information you post when using social media tools such as Facebook, twitter and YouTube. Do not... More

Thursday, July 27, 2017

Spotlight on IT: Machine Learning

Welcome to our eNewsletter, Spotlight on IT, where we spotlight a different trend or topic in the information technology world.  If you would like to receive this publication in your inbox, subscribe here. Today’s spotlight is on Machine Learning. Computers that teach themselves? Sounds like something straight out of a sci-fi movie. But... More

Thursday, July 27, 2017

Password expired on some MC1 Accounts – Update

As part of the ITS Security policies, MyCarletonOne users must change their password once per term. This Summer term, some MyCarleton One (MC1) accounts were locked out due to the password change period elapsing without notifying the user. The process which sends out email notifications of impending password expiry failed for some users. We... More

Wednesday, July 26, 2017

Need to Change your MyCarleton One (MC1) Password?

If your MC1 password has expired, please go to the MyCarleton One Password Management website at https://myone.carleton.ca/ , type in your MC1 Username and then select "Forgot Password" link. For more information on how to change your password, please visit:  https://carleton.ca/its/help-centre/changing-your-password/ Please contact the ITS... More

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