Friday, June 22, 2018

Phishing Emails circulating on campus – Appears to be from the ITS Help-Desk

Beware of phishing emails circulating on campus with subject of: "Tech Support Team", appears to be from the ITS Help-Desk. This is a phishing email and it should be deleted immediately. Do not reply to the message, do not click on the link in the body and do not provide your email and/or account... More

Wednesday, June 20, 2018

Changes to Mobile Services Billing

A recently approved policy includes some changes to mobile services billing which may impact those with university-provided mobile devices. Prior to the policy, the university was covering all expenses incurred on mobile devices. The new policy, titled Acquisition of Wireless Cellular Services, stipulates a maximum reimbursement limit for personal... More

Thursday, June 7, 2018

Design Change Coming to Carleton’s Single Sign On Webpage

On Wednesday June 13, ITS will be updating Carleton’s Federated Single Sign On webpage.  This is the page you see when you go to login to Carleton Exchange Email, Office 365 applications, SharePoint, OneDrive, Fusion, Halogen and Medgate.  This is simply a design change and no action is required. The page will go from... More

Monday, June 4, 2018

Teaching Evalutation Reports Portal – Resolved!

As of 8:30am, June 5:  The Teaching Evaluation Report portal has returned to normal service.   As of June 4, 12:15pm:  The Teaching Evaluation Report Portal https://oirp-secure.carleton.ca/teval/ is currently unavailable.  ITS Support are aware and are working to resolve the issue.... More

Friday, June 1, 2018

Secure and Protect your Mobile Devices

The increased use of mobile technologies allows users to access and use sensitive University data from any location. To protect this data, the University must ensure that appropriate safeguards are in place and maintained. If you use a portable computer, employ the following safeguards in the event that the device is lost: Install and... More

Wednesday, May 30, 2018

Admin Network Print Services – Now Resolved!

As of 12:10pm, May 30th: This issues has now been resolved.  Please contact the ITS Service Desk if problems are still being experienced.   As of 9:15am, May 30th: The Admin Network Printers for faculty & staff are currently unavailable. ITS Support are aware and are working to resolve the... More

Wednesday, May 23, 2018

Beware Phishing Emails w/subject: “Critical email alert” – Appears to be from Carleton

Beware of phishing emails circulating on campus with subject of: "critical email alert", appears to be from Carleton University. This is a phishing email and it should be deleted immediately. Do not reply to the message, do not click on the link in the body and do not provide your email and/or account information.... More

Thursday, May 17, 2018

Beware of Threatening Emails

Beware of emails containing threats of releasing private documents, compromising pictures or videos, or other consequences if money is not paid within a specific amount of time.  These types of messages often attempt to scare you by saying that your computer was compromised or infected, which gave the sender of the email access to... More

Tuesday, May 8, 2018

Phishing Attempt with Subject: “Your Office-Lite Token” – Appears to be from Carleton!

Beware of phishing emails circulating on campus with subject of: "Your Office-Lite Token" and appears to be from Carleton University. This is a phishing email and it should be deleted immediately. Do not reply to the message, do not click on the link in the body and do not provide your email and/or account information.... More

Thursday, May 3, 2018

Spotlight on IT: Autonomous Vehicles

Welcome to Carleton’s ITS newsletter, Spotlight on IT. We spotlight different trends and topics in the information technology world. If you know someone who would like to receive this newsletter send them here to subscribe! The age of driverless vehicles is quickly moving from futuristic dream to present-day reality. This month’s Spotlight is... More

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