1. Office 365 Email – Exchange Online
  2. Supported Office 365 services and « extras »
  3. Unsupported Office 365 « extras »

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Office 365 Email – Exchange Online

Exchange Online IconCarleton delivers email for students, staff, and faculty, using Microsoft’s Office 365 suite.

Supported Office 365 services and « extras »

Microsoft’s Office 365 suite includes « extras » to enhance email communications. Some of these « extras » overlap with existing University services, and their promotion by IT would cause end-user confusion (“Which overlapping tool do I use?”) or divert IT support resources, undermining support for existing services. To strike a balance, Carleton’s IT Service Desk monitors end-user feedback.  Based on this, the following Office 365 “extras” have been documented and are supported by the IT Service Desk:

Supported O365 Services: eMail, OneDrive, Teams, Bookings (in pilot)

Unsupported Office 365 « extras »

The following Microsoft Office 365 « extras, » are only available as-is — they have not been documented or piloted; nor has the IT Service Desk undertaken training in their use. Hence these « extras » are not recommended for departmental business processes:

Unsupported O365 « extras »

If there is an O365 « extras » listed above that you feel would be important to your departmental, committee, or research processes, please share this with the Service Desk, the Teaching and Learning committee, or the Administrative Computing committee.