Name: Qualtrics Online Survey
Description:

Get answers to your most important market, brand, customer, and product questions with survey software that can handle everything from simple questionnaires to detailed research projects for the world’s biggest brands. Design your survey with our intuitive drag-and-drop survey tool, powerful logic, 100+ question types, and pre-built survey templates.   

Available to: Faculty, Staff & Students
Cost: No Charge
License Details: The Qualtrics University-wide License Agreement is renewed annually at the end of September. 

Please note that the use of this Service is restricted to academic and/or research purposes. Services may only be used by students, staff or faculty of Carleton University.

Commercial use of these Services is prohibited and includes, without limitation, use of the Services on behalf of other institutions or entities for compensation.

A Security Assessment has been completed for Qualtrics and has passed Carleton University’s Data Protection Risk Assessment (DPRA) based on HECVAT standards. 

The Qualtrics University-wide Survey Tool server is located in Montreal, Quebec, Canada.

The Carleton Qualtrics University-wide Survey Tool includes the following features:

  • Enhanced Security and Fraud Detection Features
  • Offline Mobile App
  • Advanced Text (Text iQ)
  • Advanced Quotas
  • Advanced Question Types
University Policies
The following is a list of policies that Qualtrics users must adhere to.  Please review each from the University Policy site.

  • Student Communication Policies
  • Survey Policies
  • Acceptable Use Policy for IT
  • Access to Information and Privacy Policy
  • Anti-Spam Compliance Policy
  • Corporate Records and Archives Policy
  • Data and Information Classification and Protection Policy
  • Information Security Policy
  • Mobile Technology Security Policy
  • Responsible Conduct of Research Policy
How to Get: Please note that Qualtrics Account requests/tickets are administered from Monday to Friday, between 8:00 AM – 4:00 PM.  Please allow 1-2 business days to create the account and provision the license.

To request access to the Qualtrics Online Survey (new accounts only), please complete the following form:

You must login with your MC1 credentials to gain access to the form.

Please note that if you have a ‘Free’ Qualtrics Account’ using your Carleton email address and you would like to use the Carleton Qualtrics Survey Tool instead, then the ‘free’ account must be deleted first before submitting the above form.  Survey data can be saved or exported prior to deleting the ‘free’ account.  Please contact Qualtrics Support for help/support with the ‘Free’ accounts.

Support & Resources: ITS Qualtrics Brand Administrators can provide support for account related issues, recovery of deleted surveys, data breaches, access to features (available in our Qualtrics University-wide Agreement) such as Offline App, Tango Card Integration, Table of Contents, etc.  To get help for these services or options, please contact the ITS Service Desk to submit a request.

For help using or creating Qualtrics Surveys tool, please refer to Qualtrics Support

For questions related to the Carleton Qualtrics University-wide License, please submit requests to the ITS Service Desk.

Vendor Website: Qualtrics