Monday, November 29, 2010VoIP Telephone Service Migration – University Centre, MacOdrum Library, Paterson HallITS will be migrating the VoIP telephone service over to a new and larger PBX server. Clients will be unable to access VoIP telephone services during this time. Full services will be restored by 7:30... MoreTuesday, November 23, 2010VoIP Telephone Services Migration – Dunton TowerITS will be migrating the VoIP telephone service over to a new and larger PBX server. Clients will be unable to access VoIP telephone services during this time. Full services will be restored by 8:30... MoreTuesday, November 23, 2010VoIP Telephone Services Migration – Mackenzie, Architecture, Tory and St. Patrick’sITS will be migrating the VoIP telephone service over to a new and larger PBX server. Clients will be unable to access VoIP telephone services during this time. Full services will be restored by 7:30... MoreTuesday, November 23, 2010VoIP Telephone Services – Robertson HallITS will be migrating the VoIP telephone service over to a new and larger PBX server. Clients will be unable to access VoIP telephone services during this time. Full services will be restored by 8:30... MoreTuesday, November 23, 2010VoIP Telephone Services Migration – Herzberg Laboratories, Steacie, Azrieli PavillionITS will be migrating the VoIP telephone service over to a new and larger PBX server. Clients will be unable to access VoIP telephone services during this time. Full services will be restored by 7:30... MoreTuesday, November 23, 2010VoIP Telephone Services Migration – Human Computer Interaction (HCI), Visualization % Simulation (VSIM)ITS will be migrating the VoIP telephone service over to a new and larger PBX server. Clients will be unable to access VoIP telephone services during this time. Full services will be restored by 7:30... MoreTuesday, November 23, 2010VoIP Telephone Services Migration – Maintenance BuildingITS will be migrating the VoIP telephone service over to a new and larger PBX server. Clients will be unable to access VoIP telephone services during this time. Full services will be restored by 7:30... MoreTuesday, November 23, 2010VoIP Telephone Services Migration – Loeb BuildingITS will be migrating the VoIP telephone service over to a new and larger PBX server. Clients will be unable to access VoIP telephone services during this time. Full services will be restored by 8:30... MoreMonday, November 22, 2010Campus Card ServicesCampus Card services are currently unavailable. This is being investigated. Update: This issue has been... MoreFriday, November 19, 2010Mapping Network Drives from External DevicesUpdate: The issues with external devices not mapping to network drives has now been resolved. Service was restored on Tuesday, November 23rd at 1:23 PM. Problems are currently being experienced when clients trying to map network drives from external devices such as laptops, MACs, Unix etc. This issue is being... MoreThursday, November 18, 2010VoIP Telephone Service Migration – Loeb, Mackenzie and MacOdrum LibraryITS will be migrating the VoIP Telephone service over to a new larger PBX. VoIP telephone services in the Loeb, Mackenzie and the MacOdrum Library will be unavailable. Full services will be restored by 10:00... MoreTuesday, November 16, 2010VoIP Telephone Services – 4th Floor Robertson Hall OnlyITS will be performing a system reboot to the VoIP telephone system on the 4th floor of Robertson Hall only. Full services will resume by 7:15... MoreTuesday, November 16, 2010Exchange and CUNET – Slow & Intermittent ConnectionUpdate: Problems have been resolved. ------------------------------------------------------------------------------------------------- Problems are currently being experienced on Outlook / Exchange and Network drives for staff, faculty and students. Clients will experience either slow degraded services and/or intermittent connections. ... MoreThursday, November 11, 2010Outlook / Exchange – Emergency OutageAn emergency system reboot is required on the Exchange / Outlook Email system in order to resolve a problem. Full services will resume by... MoreFriday, November 5, 2010ITS Embraces and Initiates Change in OctoberIn order to stay on the cusp of new technology and remain innovative, ITS must embrace and initiate change. In October some big changes came out of ITS and more changes are on the horizon.... MoreWednesday, November 3, 2010Learning Management System trials have begunThis academic year, ITS and EDC are embarking on three LMS... MoreWednesday, November 3, 2010Change is a Constant Driver for Applications DevelopmentThis month’s theme of “change” truly hits home for the Applications Development team as change is a constant driver for the activities undertaken by the team.... MoreWednesday, November 3, 2010Newly Designed carleton.ca HomepageWeb Services, in collaboration with the Department of Communications, will be rolling out a newly designed homepage with more of a focus on... MoreWednesday, November 3, 2010Ecommerce and ITS SecurityDid you know that all official university ecommerce applications must be reviewed by ITS?... MoreWednesday, November 3, 2010Organizational Changes in Client ServicesOn Oct 12, Steve Sweeney joined the ITS team within Client Services as Supervisor, IT Service Delivery &... MoreMonday, October 25, 2010Campus Card ServicesITS will be installing new data switches in the Robertson Hall Data Centre to accommodate future growth. Campus card services will be unavailable. Full services will resume by 7:10... MoreWednesday, October 20, 2010ORION Research NetworkORION Networks will be performing fibre maintenance on the Kingston to Ottawa link. This work is external to Carleton University and no impact to clients is expected. Internet traffic will automatically be rerouted. Full services will resume by 10:00... MoreMonday, October 18, 2010WebCTUpdate 2: WebCT is now back up! Full service resume at 12:40 PM. ================================== Update: WebCT is currently unavailable. This is being investigated. ======================== Some clients are experiencing slow response times on WebCT, while others may not be able to login. This is being... MoreThursday, October 14, 2010Rideau Web ServerThe emergency work which was scheduled for this morning has been cancelled as it was discovered what was causing the Rideau web server to drop service. A bad patch was previously installed on September 26th which has now been backed out. Full services resumed at 8:30 AM. ITS will be performing an emergency outage on... MoreThursday, October 14, 2010Rideau Web ServerThe Rideau web server is currently unavailable. This is being investigated. ==================== Update: A system reboot was performed to bring this service back up. Full services resumed by 8:33... MoreWednesday, October 13, 2010Campus Card Readers – Now Resolved!Update: This issue has now been resolved. Full services were restored at 3:30 PM. --------------------------------------------------------------- Campus Card readers on campus are currently unavailable. clients will be unable to swipe their campus cards for network printers, photocopiers etc. This is being... MoreTuesday, October 12, 2010CUNET Network Drives (P:, W:, G:, etc)ITS will be performing a system reboot on the CUNET network drives to resolve an ongoing issues with Sophos. The network drives will be unavailable for approximately 2 minutes. Full service will be restored... MoreTuesday, October 12, 2010Rideau Personal Web PagesProblems were experienced on the Rideau Web Server over the weekend. Clients were unable to access their personal web pages. The service was restarted on Monday, Oct 11th. Full service was restored by 9:35... MoreTuesday, October 12, 2010Rideau Personal Web PagesProblems were experienced on the Rideau Web Server over the weekend. Clients were unable to access their personal web pages. The service was restarted on Monday, Oct 4th and full service resumed at 9:00... MoreThursday, October 7, 2010WebCTCCS will be performing an emergency restart of the WebCT application in order to resolve an immediate issue which is affecting the system. WebCT will be unavailable for approximately 30 minutes. Full service will resume by 12:45... MoreWednesday, October 6, 2010This Month @ ITS: An ‘Excellent’ MonthIn September, members of ITS participated in Service Excellence Workshops led by the Office of Quality Initiatives. It was an opportunity for staff to get involved on a strategic level, and to help shape our work environment in a positive... MoreWednesday, October 6, 2010ORION Research Network – No ImpactHydro One Telecom will be performing emergency maintenance work on the Peterborough to Belleville fibre segment. This work is external to Carleton University and no impact is expected as traffic will be automatically... MoreTuesday, October 5, 2010ORION Research Network – No ImpactORION Network will be performing emergency fibre maintenance on the Kingston to Ottawa link. This work is external to Carleton University and no impact is... MoreMonday, October 4, 2010Outlook / ExchangeITS will be performing software upgrades on the Exchange server. Clients will be unable to send email through the Outlook mail client; however email messages will be queued for delivery during this period. Full Services will resume by 12:00AM... MoreMonday, October 4, 2010Staff & Faculty Web Server (http-server.carleton.ca/~user) – Now ResolvedUpdate: This issue has been resolved. Full services were restored by 9:15 AM. ----------------------------------------------------------------------- The staff and faculty web server http://http-server.carleton.ca/~user is currently unavailable. This is being... More« Previous Page 1 … Page 22 Page 23 Page 24 Page 25 Page 26 Next » Share: Twitter, Facebook Short URL: https://carleton.ca/its/?p=12364