Archives: mobile services

Friday, October 5, 2018

New Acquisition of Cellular Services Policy

Carleton University manages commercial agreements with wireless providers. Effective June 1, 2019, all full-time faculty and staff requiring a mobile device for business purposes are required to use the University’s centrally managed corporate account. Carleton University permits the use of a corporate device for personal use providing it is in... More

Friday, August 25, 2017

Urgent Software Upgrade Required for Samsung Smartphones

Important information pertaining to Samsung Software upgrade.   Approximately 15,000 business customers using a device with Android 6.0 or a previous version received a SMS from Rogers requesting a mandatory software update to Android 7.0. This update is urgent as these customers will not be able to call 9-1-1 otherwise. Impacted devices are:... More

Wednesday, September 14, 2016

Use an iPhone? Avoid Data Overage Charges by Turning off Wi-Fi Assist

In iOS 9, Apple added a new feature called Wi-Fi assist. When you’re using a bad Wi-Fi connection, it switches over to cellular data. (Typically, your phone switches over to a cellular connection when Wi-Fi becomes unavailable. With Wi-Fi Assist, it kicks in when Wi-Fi meets what it deems as a “poor” connection.)  To... More

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