Home / Technical Support / Page 2
Wednesday, December 21, 2022
Some ssh clients may complain with: "Unable to negotiate with 134.117.xxx.xxx port 22: no matching key exchange method found." The connect as follows: ssh -oKexAlgorithms=+diffie-hellman-group1-sha1 access.scs.carleton.ca Replace access.scs.carleton.ca with your destination... More
Tuesday, December 20, 2022
When ssh'ing to access.scs.carleton.ca you may receive the error: Received disconnect: Too many authentication failures Disconnected There are at least two reasons for this message. If you provide a wrong password multiple times within a short period of time, it may be locked out - you will have to wait and then try again.This... More
Wednesday, December 14, 2022
You may have a number of on line accounts and when account breaches occur you may not be informed that your account information has been compromised. Your account info could then be available on the internet, in a practice called a ‘pawned’ account. There is a great site out there that collects data breaches... More
Thursday, September 8, 2022
The SCS Linux network hosts have been updated to Xubuntu 22.04. The SCS linux network has been part of the school for more than 20 years! If you are a BCS student and taking a COMP course then you can use the SCS Linux network! Find out... More
Thursday, February 3, 2022
Openstack technical support is provided by the SCS Technical Staff. In order to provide effective support, please include the following items in your email so that we have as much information as possible. WARNING: To be provided technical support, you must first: Have thoroughly reviewed the technical support articles found on our Openstack... More
Tuesday, October 26, 2021
Updated on April 7, 2022 What Emails Exist at Carleton? Current MyCarletonOne accounts/emails @carleton.ca aliases Historical Aliases or Accounts Confirm which emails you have Step 1: Confirm the Primary Aliases Step 2: Test all Emails and Aliases Step 3: Ask IT Support about your emails/aliases Modify Your Emails/Aliases Forward cmail to cunet My... More
Tuesday, September 28, 2021
VirtualBox technical support is provided by the SCS Technical Staff. In order to provide effective support, please include the following items in your email so that we have as much information as possible. WARNING: To be provided technical support, you must first: Have thoroughly reviewed the technical support articles found on our Virtual Machine... More
Wednesday, September 1, 2021
Computing Devices not Supported by SCS Many courses offered by the School of Computer Science, especially undergraduate courses rely heavily on Virtual Machines and other forms of virtualization. Given this, it is required that you have access to a personal computing device which supports virtualization, while completing your program in the SCS.... More
Thursday, February 4, 2021
Phishing is the fraudulent practice of sending emails purporting to be from reputable companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers. Carleton University Faculty or Staff will not ask you to send account credentials via email. How can you tell if an email is a... More
There is a common browser scam in which a website can lock your browser session. The page typically will prompt you with a login prompt or Accept or OK button but no matter what click on the page remains active. A popular scam is the Tech Support Pop-Ups where the ad tells you that your computer... More
Do you need to download and installs software from the internet? Someone sent you an attachment and you want to run it? Check it first to see if its safe to use!! The best way to check for viruses is using a virus scanner. Why use a single virus scanner when you can use... More
Have you been sent a URL and you do not know if the site has malware, is used for phishing, or has a bad reputation? VirusTotal has a URL checker that can identify problem websites before you open them:... More
Search