Technical Support
Carleton Services:
Carleton Administrative Services
Carleton Account & Email (cunet, cmail)
Wireless & Remote Access
CUNET Office Computer
SCS Services:
SCS Account Information
Software & Storage
General SCS Services
SCS Websites, Forms, and Documents

Carleton and The School of Computer Science offer many resources for instructors.

Technical Support

Staff Technical Support Contact Information – Information for staff on how to access various support staff.

Carleton Administrative Services

Below is a list of some Carleton services that pertain to various administrative tasks.

Carleton Account & Email (cunet, cmail)

Carleton provides accounts to all community members to access various services, including email. Carleton Employees have @cunet.carleton.ca accounts and students have @cmail.carleton.ca accounts.

Email:
The university uses Office 365 (O365) as its official mail server. It is sometimes called cunet, Exchange or Outlook for Faculty and Staff, and cmail for students. As of Jan. 2019, you have a 50GB email quota.
@carleton.ca, @cunet.carleton.ca and @cmail.carleton.ca email addresses and aliases are managed by ITS. Please see the ITS Email Support for assistance.

We strongly advise all Carleton employees and students to use Carleton’s email for Carleton’s business. We discourage forwarding Carleton email or communicating via a non-Carleton email provider.

SCS has its own legacy SCS email server. Many of the faculty and staff have addresses @scs.carleton.ca which signifies the SCS email server. Contact the SCS Tech Staff for assistance with this email.

Wireless & Remote Access

CUNET Office Computer

Staff computers are connected to the university-wide ITS Windows network (CUNET). You require an active MyCarletonOne / CUNET account and password in order to access your workstation.

ITS has an imaging server that updates the computers regularly. Updates and installing security patches are usually done after hours and on weekends.

Any problems and concerns can be directed to the

SCS Account Information

Your SCS accounts is used for many different SCS provided services. Visit the SCS Online Account Management Tool to setup or update your account.
IMPORTANT: you must update your account every term!
Services accessed using your SCS Account:

Software & Storage

School of Computer Science students, faculty and staff have access to a variety of software packages through the School or through the University. Some examples include: MS Azure Dev Tools for Teaching, MS Office 365, IBM Academic Initiative, MatLab, Anti-Virus Software, etc.

School of Computer Science (SCS) Services – General

Some of the many SCS Services include:

  • Short Term Loans:
    • portable projectors
    • laptops
    • digital camera
    • gaming consoles
    • PC components
    • Raspberry Pi
    • vintage computing parts and computers
  • Consultations
    • IT support and recommendations
    • Purchasing IT office equipment
    • Purchasing research equipment

SCS Websites, Forms, and Documents

The SCS uses two content management systems for web content: WordPress and Drupal. WordPress hosts the main School of Computer Science websites, while Drupal manages the SCS internal pages and documents.

WordPress: Main Website & News Articles

The main SCS websites are hosted by the ITS WordPress server, the Carleton Content Management System (CCMS). The SCS websites powered by the CCMS include:

WordPress Resources:

Drupal: SCS Internal Services

SCS uses an internal Drupal server to manage internal pages. Drupal uses your existing @scs.carleton.ca account information. The first time you log in to Drupal using your SCS email and password, your Drupal account will be created. If you notice any problems with your Drupal account, you can contact SCS tech staff.

For more information on Drupal and various internal SCS websites, see the following:

Internal Websites and Documents

The SCS maintains internal pages locked behind your SCS Drupal account. These pages are used to upload documents such tech reports and documents shared between staff and faculty.