There are many technical services offered at Carleton University. Some services are offered by the School of Computer Science and others are offered by ITS or other university departments.
Teaching Support & Brightspace
Other Teaching Support:
Information Technology Services (ITS)
Information Technology Services (ITS) provides IT solutions and services to support the learning, teaching, research, and administrative goals of Carleton University
The best way to contact ITS is via their service desk:
- Telephone: 613-520-3700
- Email: firstname.lastname@example.org
- Service Desk Portal: Service Desk Customer Portal
Contacting the SCS Technical Support Staff
The SCS Technical Staff can help with general technical issues related to the use of school technical facilities. Students please follow these instructions before contacting the Technical Support Staff.
The Technical Support Staff hours of operation are Monday to Friday during regular business hours. Regular business hours varies and typically are from 8:30 am to 4:30 pm.
SCS Tech Support Email: email@example.com.
SCS Help Desk: In-Person Support
In-Person Technical Support is not available at this time.
In following the recommendations from Ottawa Public Health, the School of Computer Science Technical Staff is operating online/remotely
To contact the SCS help desk for remote assistance, email: firstname.lastname@example.org
Location: HP5161 (CLOSED to in-person support)
Hours of operation: Regular Business Hours (*)
(*) Regular Business Hours are typically Monday to Friday 8:30 am until 4:30 pm.