Information Technology Services (ITS)
Contacting the SCS Technical Support Staff
SCS Help Desk

The following lists Technical Support contacts for SCS staff.

Information Technology Services (ITS)

Information Technology Services (ITS) provides IT solutions and services to support the learning, teaching, research, and administrative goals of Carleton University
The best way to contact ITS is via their service desk:

Contacting the SCS Technical Support Staff

The SCS Technical Staff can help with general technical issues related to the use of school technical facilities. Students please follow these instructions before contacting the Technical Support Staff.

The Technical Support Staff hours of operation are Monday to Friday during regular business hours. Regular business hours varies and typically are from 8:30 am to 4:30 pm.

SCS Tech Support Email:

SCS Help Desk: In-Person Support

In-Person Technical Support is not available at this time.
In following the recommendations from Ottawa Public Health, the School of Computer Science Technical Staff is operating online/remotely
To contact the SCS help desk for remote assistance, email:

Location: HP5161 (CLOSED to in-person support)
Hours of operation: Regular Business Hours (*)

(*) Regular Business Hours are typically Monday to Friday 8:30 am until 4:30 pm.