Workshops
To complete the Student Support Certificate, you must participate in a total of five workshops. Each workshop addresses different and valuable areas of learning and development for student-facing professionals. There are no requirements to select particular workshops, participants are encouraged to select the sessions that best align with their learning goals, role or prior experiences.
The Student Support Certificate includes both Core workshops and Special Topics workshops. Core workshops are foundational offerings, available at least once each fall and winter term. Special Topics workshops cover a wide range of subjects and are offered on a limited basis, with features rotating throughout the year. Participants can choose sessions from either category when selecting their five workshops.
Core Workshops
Core workshops are foundational offerings, available at least once each fall and winter term. To earn the certificate, you must complete a total of five workshops, which can be selected from either category.
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In this interactive workshop, faculty and staff will explore essential communication strategies designed to enhance student support in a post-secondary environment. Participants will learn tools for effective verbal and written communication, as well as techniques for communicating with heightened emotions through an exploration of foundational de-escalation skills. View the complete Building Strong Foundations: Communication Strategies for Student Support workshop overview.
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This interactive workshop provides foundational knowledge on the complexity and diversity of 2SLGBTQ+ identities and experiences. It is designed to be a starting point in your 2SLGBTQ+ allyship journey, as well as a great refresher on the most up-to-date vocabulary and best practices to support members of this community. Through creating a resource network and identifying 2SLGBTQ+ positive people and spaces, we can work proactively to better the lives of all members of the university. View the full CUSSP workshop overview.
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This interactive session will examine the complex intersections of identity, bias, and oppression on campus, equipping participants with the tools and language to navigate these critical issues. Through discussions, case studies, and self-reflection, attendees will explore how aspects of their identity—such as race, gender, sexuality, and socioeconomic background—shape their experiences, interactions, and approach to supporting students. There will be a focus on identifying and challenging microaggressions, understanding how unconscious biases perpetuate inequality, and exploring practical strategies to address and confront these harmful behaviours. View the complete Inequities on Campus: Understanding Identity, Bias, and Oppression workshop overview.
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This workshop is tailored for staff and faculty members, and offers an introduction to accessibility and accessibility competencies. By attending this workshop, participants will gain foundational knowledge and insight into fostering inclusivity and accessibility. This workshop will empower participants with practical techniques and insights to integrate accessibility principles into their daily lives and roles at Carleton. View the complete Introduction to Accessibility workshop overview.
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This workshop will help participants to understand their role in the network of student support at Carleton University. It will explore help-seeking behaviours in students, the holistic student experience, and an overview of various student support services on campus. Best practices for an effective referral will also be explored, with specific attention to how FIPPA plays into the referral process. View the complete Resources and Referrals workshop overview.
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If someone discloses an experience of sexual violence, would you know how to support them? Equity and Inclusive Communities offers a 2.5 hour workshop to increase student, staff and faculty knowledge in supporting individuals who disclose sexual violence. This innovative method helps you build skills to support students and colleagues through listening, as well as through doing, making and storytelling. View the complete Responding to Disclosures of Sexual Violence workshop overview.
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safeTALK is an evidence-based suicide prevention training designed by LivingWorks featuring powerful presentations, audiovisuals, and skills practice. safeTALK equips people to be more alert to someone thinking of suicide and better able to connect them with further help. Using a simple yet effective model, LivingWorks safeTALK empowers everyone to make a difference. View the complete safeTALK overview.
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This session will introduce the topic of student privacy in the university environment in general, and specific to Carleton University, to provide participants with information and awareness into the primary privacy legislation in operation on campus. Participants will learn about how to manage student privacy inside, between and outside of the classroom. View the complete Student Privacy Awareness Training overview.
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This workshop aims to inform students, faculty, and staff about the resources and services available to Indigenous students, while fostering a deeper understanding of their experiences at university. It will highlight key supports like the CISCE, peer mentoring, Elders-in-residence, and culturally specific mental health services. The workshop will also provide strategies for creating an inclusive classroom environment and addressing challenges faced by Indigenous students, such as cultural dislocation and intergenerational trauma. Through panel discussions, group conversations, and allyship training, participants will learn how to better support Indigenous students. The session will end with a brainstorming activity to generate new ideas for enhancing student support, alongside resource materials and follow-up opportunities for continued engagement. View the complete Supporting Indigenous Students: Pathways to Success at Carleton workshop overview.
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University can be a difficult time for many students, and postsecondary intuitions are witnessing an increase in students presenting with complex needs, particularly relating to mental health. The Supporting Students in Distress workshop is intended to equip faculty and staff with practical strategies and information on how to effectively help a student presenting with mental health difficulties. In this session, participants will learn how to apply the 4R Model (Recognize, Respond, Refer and Report/Reflect) to supporting students who may be in distress or are experiencing a mental health emergency. View the complete Supporting Students in Distress workshop overview.
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This workshop aims to provide participants with a foundational understanding of Indigenous cultures, histories, and contemporary issues in Canada. This introductory workshop will cover the diversity of Indigenous peoples and the impact of colonization. Participants will learn about Indigenous worldviews and ongoing challenges, such as the crisis of missing and murdered Indigenous women, land rights, and environmental justice. The workshop will conclude by providing actionable steps for participants to become allies to Indigenous peoples. View the complete Understanding Indigenous Peoples: Foundations of Knowledge and Learning workshop overview.
Special Topics
Special Topic workshops cover a wide range of subjects and are offered on a limited basis, with features rotating throughout the year. To earn the certificate, you must complete a total of five workshops, which can be selected from either category.
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This workshop is facilitated by the Office of Institutional Research and Planning, and will provide participants with an overview of evidence-informed insights and trends at Carleton, with the focus on enrolment, retention, and student success indicators for the current academic year. Participants will have the opportunity to reflect and ask questions about the material to grow their institutional knowledge and how it applies to their current role. View the complete Carleton by the Numbers: Institutional Trends and Indicators workshop overview.
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This workshop is hosted by Campus Safety Services and will provide strategies and approaches to empower staff or faculty to manage their response during challenging interpersonal conflicts or difficult conversations. View the complete De-Escalation Training overview.
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Employability is top of mind for students these days. Join this session to learn about the various ways to support the development of students’ employability regardless of your role on campus. By creating more awareness of the many existing ways to enhance student employability, which include academics, co-curricular activities and services, we can better support students in their career goals and position them for success beyond graduation. This session will include practical take-aways and resources to help enhance students’ employability for all staff and faculty, regardless of the role they hold. View the complete Enhancing the Employability of Carleton Students: We All Play a Role workshop overview.
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In this session, participants will gain a deeper understanding of Carleton’s international student population and increase their awareness of the challenges international students encounter within the university and immigration systems. Through a mix of lecture-style content and discussion opportunities, participants will learn when and how to refer international students to key services and supports and reflect on the role that they can play in supporting international student success. View the complete Supporting International Student Success workshop overview.
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Explore effective strategies for supporting neurodivergent students in higher education. Neurodivergence influences how students learn, interact, and succeed in academic settings. This session will primarily focus on students facing challenges related to executive functioning skills and social communication. The workshop will provide an overview of neurodiversity, highlighting the importance of fostering an inclusive and supportive learning environment. View the complete Supporting Neurodivergent Students in Higher Education workshop overview.