Welcome to Carleton University!

At Information Technology Services (ITS) we provide IT support and services campus-wide.

As a new student, the first thing you need to do is activate your MyCarletonOne account through Carleton Central.  Activating your account grants you your Carleton Email and access to services below.

IT Services:

  • Carleton Email
    Your official Carleton University email account.  Learn more >>
  • Wireless services
    Connect to CU-Wireless at key locations across campus.  Learn more >>
  • Computing Labs
    There are over 25 public labs for students located in 6 buildings on campus.  Learn more >>

Important Websites:

  • Carleton Central
    You’ll go here to review your admission application, register for courses, change your address, view your student record and more.  Learn more >>
  • cuLearn
    Carleton’s Learning Management System.  Learn more >>
  • MyCarleton Portal
    Access the services above (Carleton Central, cuLearn), access Carleton Email and get personalized campus announcements here.  Learn more >>
  • Current Students website
    Go here for campus info, news, events and to log into the MyCarleton Portal.  Go to the website >>

Passwords:

  • MyCarletonOne Account
    Use this account to access all of the above services (excluding Carleton Central).   You’ll set up this account through Carleton Central.  Learn more >>
  • Carleton Central PIN
    Upon acceptance to the university, you were provided this PIN.  It gives you access to Carleton Central.  Learn more >>

Technical Support

Computer support is available by calling 613-520-3700. You may also send email to its.service.desk@carleton.ca or stop by our help desk in the Discovery Centre (4th Floor Library).  Here are our hours of operation.

In addition to the services listed above, we also encourage you to visit Carleton’s new IT Service Catalogue, a directory of campus-wide services provided by Carleton’s 2-dozen IT Service providers.

Stay Informed