EON-XR: Support for Students

EON-XR is a platform developed by EON Reality that supports augmented reality (AR) and virtual reality (VR) learning experiences. In this tool, users can engage with a wide range of virtual assets and simulations, making complex subjects more accessible.

→ Go to EON-XR login page

For information on how to log into EON-XR, refer to the following instruction set: To Log into EON-XR.

Uses for EON-XR

If your instructor is using EON-XR in your course, they may ask you engage with AR and VR assets by:

Walking through immersive environments,
Analyzing 3D objects, or
Engaging with formative assessments related to curated Xperiences

If your instructor uses an EON activity in your course, you will automatically get provisioned a license when you select an EON activity hyperlink in Brightspace (refer to example image below).
Screenshot of EON-XR assignment in Brightspace with red callout around the hyperlink.

EON-XR System Requirements

EON-XR can be run on both desktop and mobile devices. In this section, you can find the minimum system requirements for both ways of running EON-XR. For more details about the recommended system requirements instead, you can consult EON-XR’s Supported Platforms and Devices support page.

Desktop

For detailed information about the minimum system requirements for running the EON-XR desktop app, refer to the following table:

Operating System	Windows	macOS
Version	Windows 10 or higher.	10.15 (catalina) or higher.
CPU	x86, x64 architecture with SSE2 instruction set support.	x64 architecture with SSE2.
Graphics API	DX10, DX11, DX12 capable.	Metal capable Intel and AMD GPUs.
Additional Requirements	Officially supported drivers from your hardware’s vendor.	Official, Apple supported drivers.

This table was taken from EON Reality’s Supported Platforms and Devices page.

Mobile

iOS devices require an iOS 10 operating system with 2GB of memory or higher to run EON-XR. Apple devices that meet these system requirements include iPhone 7 or iPad Air 2 or higher.

Android devices require an Android 5 operating system, 5 GB of RAM, and 32 GB of storage or higher.

For more detailed information about minimum system requirements for running the EON-XR mobile app, refer to the following table:

Operating System	Android	iOS
Version	Android 7.0 or higher.	iOS 12 or higher.
CPU	ARMv7 with Neon Support (32-bit) or ARM64.	A7 SoC+ (64 bit processor).
Graphics API	OpenGL ES 2.0+, OpenGL ES 3.0+, Vulkan.	Metal.
Additional Requirements	4GB+ RAM. Support AR Core.	Support AR Kit. iOS Device with 2GB of memory or higher (iPhone 6S and iPad Air 2 or higher).

This table was taken from EON Reality’s Supported Platforms and Devices page.

Before Using EON-XR

Before using the EON-XR platform, you need to do two things:

Activate your EON account, and
Download the EON-XR app

Activating your EON-XR Account

You should have received an invitation from Carleton’s EON-XR platform. The invitation was sent either to your cmail.carleton.ca or cunet.carleton.ca inbox from the EON-XR email address do.not.reply@eon-xr.com. If you do not find this email in your inbox, check your spam or junk folder. If you still do not see this invitation from EON-XR, then reach out to Teaching and Learning Services via the TLS Jira Support Portal.

Screenshot of EON-XR account activation email.

Once you have activated your account, log into the EON-XR platform.

Downloading the EON-XR App

The EON-XR app is available for both desktop and mobile devices. This section covers the steps you need to follow in order to download the EON-XR app on your device.

If you have trouble downloading the EON-XR app and need assistance, you can submit a support request via the Teaching and Learning Services support portal.

To Download the EON-XR App on Desktop

Go to the EON-XR landing page.
Select the profile icon in the top right of the page.
Select the Downloads option from the pulldown menu. This will cause a downloads pop-up window to appear.
Select the type of device you are using from the list of options in the pop-up window. This will take you to the download web portal.
Select the Download EON-XR button. This will cause a Save As window to pop up.
Select Save.

From here, you can follow the instructions on the macOS web portal or the Windows web portal, depending on your device.

To Download the EON-XR App on Mobile

The EON-XR mobile app can be downloaded either through the Apple App Store or through the Google Play Store.

To Log into EON-XR

Go to the EON-XR login page.

Enter your Carleton (cunet) email address into the Email field.
Screenshot of EON-XR login page.

WARNING: Users should only make accounts with @cmail.carleton.ca or @cunet.carleton.ca email addresses. Other email addresses (even @carleton.ca) will not work with Brightspace. Please only use cmail or cunet email addresses when creating an EON account.

Enter your EON Reality password into the Password field.

TIP: If you don’t remember your password, you can always select the Forgot password? button, located below the password field. For more information, refer to our instructions on Resetting Your EON-XR Password.

Select the Next button.

You will now return to the EON-XR landing page as a Carleton user.

TIP: You can confirm you are logged in by the “Carleton University Education” title located below your user icon in the page header (refer to image below).

Resetting Your EON-XR Password

If you don’t remember your EON-XR password, you can always reset it by selecting the Forgot password button.

Select the Forgot password button. This button will open a new page in your browser, prompting you to reset the password for your Carleton EON-XR account.
Enter your @cunet.carelton.ca or @cmail.carleton.ca email address and the EON-XR server will send an email to you to reset your password. This email will be from the email address do.not.reply@eon-xr.com.
Once you receive the email from do.not.reply@eon-xr.com, select the Reset Password button in the email to reset your password.

NOTE: If you do not receive a password reset email after a short amount of time, check your junk or spam folder.

To Access EON Activities

Regardless of whether you are completing an EON Assignment or engaging with an EON Xperience, you can access both activities through hyperlinks your instructor adds in Brightspace. To find these hyperlinks,

Go to the course module with your EON activity added.
Locate the EON activity among the activities listed in the course module.

NOTE: You can distinguish EON activities from other activities by the “External Learning Tool” label under the activity name (see example below).
Select the hyperlink. This will take you to the EON website.
Select Mobile/Tablet or Desktop, depending on how you are accessing the Xperience.
Select the Start Xperience button. This will launch your Xperience in the EON-XR app.

You now have access to your course’s Xperience.

For more detailed instructions for accessing EON activities, you can visit our support page EON-XR: Support for Instructors.

To Complete Assigned EON Xperiences

WARNING: To complete an EON-XR assignment, students are required to complete every task until they receive a checkmark. If any task in the assignment is not completed to the point of receiving a checkmark, the assignment will be marked as incomplete by EON and will receive a final grade of 0.

Go to the course module with your EON activity added.
Locate the EON activity among the activities listed in the course module.

NOTE: You can distinguish EON activities from other activities by the “External Learning Tool” label under the activity name (refer to example below).
Select the hyperlink. This will take you to the EON website.
Select Mobile/Tablet or Desktop, depending on how you are accessing the Xperience.
Select the Start Xperience button. This will launch your Xperience in the EON-XR app.
Select the hamburger menu in the bottom right corner of the window to open the list of activities associated with this Xperience.
Select the assignment activity you’d like to interact with.

Select the Start Activity button to the left of the timer to begin the assignment activity.

Screenshot of EON-XR Xperience with red callout around the Start Activity button.

WARNING: Only select the Start Activity button once you are prepared to begin. Selecting the Start Activity button will automatically begin the activity’s timer.

NOTE: The icon for the Start Activity button changes depending on the activity you are doing. For example, the icon for multiple choice is a checklist, but the icon for identifying an object is a magnifying glass. However, the button is always located in the same place for every Xperience.

Complete the activity until you receive a checkmark next to the activity in the list of activities.

Repeat steps 6-9 until all the activities associated with the Xperience have checkmarks next to them.

TIP: If you try to close the Xperience before completing every activity, a pop-up window will appear, warning you that you haven’t completed every activity and giving you the option to return to the Xperience (refer to example image below).
Screenshot of pop-up window, warning the user they haven't completed every activity in this Xperience.

Screenshot of pop-up window, warning the user they haven't completed every activity in this Xperience.

Once you have checkmarks next to each activity, select the Close Xperience button in the top right corner of the window.

You have now completed your EON Assignment.

Importing Assets to EON-XR

Before building an Xperience in EON-XR, you may want to import a particular asset for your lesson. This could be an asset you’ve created or one you’ve bought through a website like Sketchfab. There are currently two types of assets that can get imported to EON-XR:

3D assets
360 assets

3D assets are digital models of objects or characters that can be imported into an EON Xperience to create immersive augmented reality (AR) or virtual reality (VR) projects in EON-XR. 3D Assets are the basis of most EON Xperiences, allowing users to engage with models of objects that would otherwise be difficult to interact with.

360 assets are either photos or videos that capture a panoramic view of a real or virtual environment. Through EON-XR, these 360 assets can include a variety of destinations that instructors may use either as learning environments catered for specific lessons or as a general destinations to hold virtual meetings in.

To Import 3D Assets to EON-XR

Go to the EON-XR landing page.
Log into your EON Reality account.

NOTE: Your EON Reality login will be distinct from your MyCarletonOne login credentials. If you cannot remember your EON Reality login and password, please use the password reset link.

Select the waffle icon in the right side of the top navbar.
From the drop-down menu, select Import 3D Asset. This will take you to the Import 3D Assets page.
Drag and drop your asset file into the import box to upload your 3D asset.

TIP: You can also upload your asset file by selecting the import box and locating your asset file in the file browser pop-up window.

NOTE: Select the Accepted Formats button to pull up a list of current compatible asset file types. EON-XR will not accept files exceeding 360 megabytes.
Select the Next button.
Enter the author’s name in the Credit Author field.

NOTE: For information on copyright best practices at Carleton, visit MacOdrum Library’s Copyright page.
Select Set Asset Category to set the category for your asset.

NOTE: Best practice for setting your asset category is to select the faculty that aligns best with the subject matter of your asset.

Select Start Upload to import your 3D asset.

Your 3D asset has now been uploaded to EON-XR. To continue building your Xperience, follow our support documentation on Building an EON-XR Xperience.

To Import 360 Assets to EON-XR

Go to the EON-XR landing page.
Log into your EON Reality account.

NOTE: Your EON Reality login will be distinct from your MyCarletonOne login credentials. If you cannot remember your EON Reality login and password, please use the password reset link.
Select the waffle icon in the right side of the top navbar.
From the drop-down menu, select Import 360 Asset. This will take you to the Import 360 Assets page.
Drag and drop your asset file into the import box to upload your 360 asset.

TIP: You can also upload your asset file by selecting the import box and locating your asset file in the file browser pop-up window.

NOTE: Select the Accepted Formats button to pull up a list of current compatible asset file types. EON-XR will not accept files exceeding 200 megabytes.

Enter your Image Name, Category, and Copyright Information in their respective fields.
Select a category for your asset from the Category drop-down menu.

NOTE: Best practice for setting your asset category is to select the faculty that aligns best with the subject matter of your asset.

Enter the asset’s copyright information in the Copyright Information field.

NOTE: For information on Carleton’s copyright best practices, visit MacOdrum Library’s Copyright page.
Select Next.

Your 360 asset has now been uploaded to EON-XR.

To Create an Xperience in EON-XR

In your course, your instructor might ask you to create your own EON Xperience. You can follow the instructions below for instructions detailing how to create an Xperience in EON-XR.

NOTE: Creating an Xperience in EON-XR requires a “merged” license. If you experience difficulty creating an EON Xperience, you may only have a “basic” license and will need to submit a request for a merged license to the TLS support portal.

Go to the EON-XR landing page.
Log into your EON Reality account.
Select the Create button in the top navbar.
Select Xperience.
Select the asset type you would like to incorporate into your Xperience.
Select the asset you would like to use from the asset library.
Enter the necessary information in the fields labelled Lesson Title, Level, Tags, and Lesson Objective as you see fit.
Select the Build Xperience button.

NOTE: This will open your Xperience in an EON-XR Desktop app window.
Select the Toggle the display of annotation button on the left side of the window to show the default annotations for the Xperience.
Select the annotation you would like to add content to.
Select the Plus button next to the annotation’s name.

NOTE: Selecting the Plus button will reveal the Add Activities menu on the right side of the window.
Select the type of content you would like to add to your Xperience from the Add Activities menu.
Make changes to the content to suit your needs.
When you are finished, select the Close button located in the top left of the Xperience. This will cause a confirmation module to pop-up.
Select Exit.

NOTE: All Xperiences you create get automatically saved to the My Workspace tab, located in the header of the EON Reality page.

You have successfully created an EON Xperience.

Sharing an EON Xperience

When sharing an Xperience in EON-XR, you can share your Xperience using either desktop or a mobile device.

To Share an EON Xperience on Desktop

Go to the EON-XR landing page.
Log into your EON Reality account.
Select the My Workspace tab in the center of the webpage’s header.
Select the Xperience you would like to share.
Select the Share icon on the top right of the Xperience page.
Turn on the Share Xperience toggle at the top right of the screen.
Select the Organization option.

NOTE: Selecting the Organization option will create a hyperlink to this Xperience. Anyone logged into EON-XR through Carleton University can access this Xperience through the created hyperlink.
Copy the hyperlink.
Submit your Xperience hyperlink in a Brightspace assignment. For more information on how to submit this hyperlink, see our support page on How to Submit an Xperience Hyperlink to Brightspace.

To Share an EON Xperience on Mobile

Go to the EON-XR landing page.
Log into your EON Reality account.
Select the My Workspace tab in the center of the webpage’s header.
Select the Xperience you would like to share.
Select the Share function on the top right of the Xperience page.
Turn on the Share Xperience toggle at the top right of the screen.
Select the Organization option.

NOTE: Selecting the Organization option will create a hyperlink to this Xperience. Anyone logged into EON-XR through Carleton University can access this Xperience through the created hyperlink.
Copy the hyperlink.
Close the sharing window.
Submit your Xperience hyperlink in a Brightspace assignment. For more information on how to submit this hyperlink, see our support page on How to Submit an Xperience Hyperlink to Brightspace.

To Submit an Xperience Hyperlink to Brightspace

Copy your hyperlink of the Xperience you would like to submit.
Log into Brightspace with your MyCarletonOne credentials.
Select your course either under My Courses or from the course selector grid.
Access your assignment.

TIP: You can find more information on accessing an assignment by visiting the Submitting Assignments support page.
Paste your hyperlink into the Comments text box.
Select the Submit.

TIP: When you submit to an assignment, a confirmation email will be sent to your student email. Check your inbox to ensure that your assignment has been submitted properly.

You have successfully submitted the hyperlink to your EON Xperience to Brightspace.

Additional Resources

For more information on EON-XR, consult the EON-XR Platform Resources page.

If you experience difficulties while using EON-XR and have questions, visit the EON-XR Frequently Asked Questions page for help.

If you have difficulties accessing EON-XR or using the EON-XR app, you can submit a support ticket to the Teaching and Learning Services support portal.

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