Support for computers on the Department’s Network

Contact System Support.

General FAQ

How to create a DOE account:  Create Electronics Account

  • uOttawa Students must create a MyCarletonOne account before your DoE account.
  • You must either be connect to Carleton’s VPN or on the campus network for the above link to work.

How to change the doe.carleton.ca password:

How to reset your DOE password using your MyCarletonOne credentials: Reset Password  Please note this link only works when you are connected to Carleton’s network. If you are off campus you must connect to Carleton’s VPN first.

Remote Access:

UNIX

Windows