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Tuesday, August 1, 2017
Protect not only your personal information, but your online identity as well. What you post online can come back to haunt you. Here are some tips to help you protect your personal information: Limit the amount of personal information you post when using social media tools such as Facebook, twitter and YouTube. Do not... More
Monday, July 3, 2017
Performing basic computer safety maintenance is your first step to preventing nasty viruses from infecting your computer. Here are 3 things you can do to protect your computer: Install anti-virus and anti-spyware software. At Carleton, all computer labs and staff/faculty workstations have Trend Micro antivirus installed. Trend Micro is available... More
Monday, May 15, 2017
ITS regularly pushes Microsoft updates to all PC's on the CUNET domain. However, end users can sometimes fast track a scheduled update manually. To ensure that your Windows 10 PC is up to date with the latest Microsoft Windows updates follow the steps below: Windows 10 Open Start - > Microsoft System Center ->... More
Friday, March 31, 2017
In October we began the rollout of Windows 10 to all faculty and staff computers. This follows a successful rollout of Windows 10 to all student lab computers. We are happy to announce that this has been a very successful endeavour! Not on Windows 10 yet? The move to Windows 10 provides you with the most... More
Thursday, February 16, 2017
In October, we began rolling out Windows 10. We're on a roll! There are currently over 1000 staff and faculty systems on Windows 10. Reading Week Upgrades We would love to do several upgrades over reading week (Feb. 21-24th) as it is a quieter time for many folks. The upgrade takes approximately 2.5 hours,... More
Wednesday, January 25, 2017
Welcome to our eNewsletter, Spotlight on IT, where each month we spotlight a different trend or topic in the information technology world. If you would like to receive this publication in your inbox, subscribe here. In this special edition of Spotlight on IT, we focus not on a trend, but on the great work done... More
Thursday, January 12, 2017
If you have recently been upgraded to Windows 10, be sure to check out our documentation for Carleton users. We have posted answers to some of your frequently asked questions. Do you have other questions about your new Windows 10 installation? Feedback on the rollout process? Submit it below and we'll get back to... More
Thursday, January 5, 2017
This past October we began the rollout of Windows 10. Currently there are more than 1200 faculty, and staff systems on Windows 10! After a break for the holidays, we are now preparing to get back at it! We will be resuming the Windows 10 Upgrade deployment on Monday Jan 9th, 2017. Timing will be taken... More
Thursday, December 15, 2016
Beginning next week, Information Technology Services will be making changes to student network drives. Some students may currently have two P: (personal) drives on Carleton’s network. This is often the case when a student becomes an employee, or an employee becomes a student. In order to simplify things, these two drives are being... More
Along with our new name (ITS), we are also happy to introduce our new Online Help Centre. This is where you will now go to find documentation, video tutorials, and FAQs to help you do you what you need to do - such as connecting to the CU-Wireless, changing your MyCarletonOne password, setting up your voicemail,... More
Thursday, December 1, 2016
To better communicate updates to the Carleton community, a new Internal site has been created for IT communications. Staff and Faculty: To access the site, go to https://i.carleton.ca/its/ and login using your MyCarletonOne credentials. For technical assistance, please contact the ITS Service Desk at its.service.desk@carleton.ca or... More
Monday, November 14, 2016
In October, we began rolling out Windows 10 and there are now over 360 staff and faculty systems on Windows 10. We are currently coordinating with staff and faculty groups to develop a rollout schedule. Timing consideration are being taken into account and scheduling options are being provided. We will communicate the schedule once... More
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