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Tuesday, January 17, 2017
Please beware of emails circulating on campus with the subject of "RE: For Space" and appears to be from DELL. Do not reply to the message, do not click on the link within the body of the message and do not provide your email and/or account information. This is a phishing attempt and it should... More
Monday, January 16, 2017
Please beware of emails circulating on campus with the subject of "Secure your mailboxes against advanced threats this New session" and also appears to be from Carleton University. Do not reply to the message, do not click on the link within the body of the message and do not provide your email and/or account... More
Thursday, December 15, 2016
Beginning next week, Information Technology Services will be making changes to student network drives. Some students may currently have two P: (personal) drives on Carleton’s network. This is often the case when a student becomes an employee, or an employee becomes a student. In order to simplify things, these two drives are being... More
Along with our new name (ITS), we are also happy to introduce our new Online Help Centre. This is where you will now go to find documentation, video tutorials, and FAQs to help you do you what you need to do - such as connecting to the CU-Wireless, changing your MyCarletonOne password, setting up your voicemail,... More
Wednesday, December 14, 2016
We are pleased to announce that Computing and Communications Services (CCS) is now Information Technology Services (ITS). After nearly 30 years of being known as CCS, this change is well overdue. In the late 80’s when we first changed from Computing Services to Computing and Communication Services, the name was representative of the services... More
Friday, December 9, 2016
Subject line is: Re: cron: smtp-gateway1: /mimedefang/scripts/quarantine-check-sender Do not reply to the message, do not click on the link within the body of the message and do not provide your email and/or account information. This is a phishing attempt and it should be deleted immediately. If you have already clicked on the link or... More
Tuesday, November 15, 2016
We are pleased to announce that we are changing our name from Computing and Communications Services (CCS) to Information Technology Services (ITS), effective December 15, 2016. We are changing our name for three key reasons: ITS is recognizable. The acronym CCS is not intuitive, particularly to new students, staff, and faculty on campus. ITS... More
Wednesday, October 26, 2016
Beware of emails circulating on campus with the subject of "Police Alert - Campus Bomb Scare" and appears to be from Carleton University. Do not reply to the message, do not click on the link within the body of the message and do not provide your email and/or account information. This is a phishing attempt and it should be... More
Monday, October 24, 2016
October is Cyber Security Awareness Month and this week we’re talking about website safety, starting with social media. With so many of us using social media today, sites like Facebook, Twitter, and LinkedIn make perfect targets for scams. Here are our top 10 tips to stay safe on social media: Use a strong password. The... More
Thursday, October 20, 2016
The issues with the mobile app have now been resolved. *** We are aware of an issue with the iOS version of the mobile app that is preventing users from logging in. This issue will appear only for those who have updated the app on their device today. We are in the process of... More
Welcome to our eNewsletter, Spotlight on IT, where each month we spotlight a different trend or topic in the information technology world. If you would like to receive this publication in your inbox, subscribe here. This month’s edition is all about the internet. Internet The internet got its start over 50 years ago and in... More
Wednesday, October 19, 2016
Wireless was first introduced on Carleton campus in summer 2004. The demand for wireless services has increased significantly over the years. Month and Year Concurrent Devices Connected September 2013 7,588 September 2014 12,494 September 2015 14,385 September 2016 18,260 ITS has made significant enhancements to support the increased demand,... More
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