Tuesday, February 5, 2013Laptop and USB Theft PreventionTheft on campus accounts for tens of thousands of dollars worth of personal and university property loss every year. Along with the financial burden comes the loss of valuable personal and academic information. To protect your laptop: Most laptop theft occurs when devices are left unattended. To prevent laptop theft: Never leave your laptop... MoreMonday, February 4, 2013Introducing the iTeamThe iTeam is a grassroots, employee initiative, which brings together members of the Carleton community who use iPhones & iPads in their work. Monthly Lunch‘n’Learn sessions are held in the Senate Room (608, Robertson Hall). Custom workshops are also available upon special request. For more information, please visit... MoreMonday, February 4, 2013Transitioning from the Underscore to the DotA new feature is coming to Carleton.ca email addresses: a dot. At the moment, official email addresses use an underscore (_) to separate first and last names. The dot (.) will soon replace the underscore as a separator. Introducing this new email format will provide the Carleton community with a modern email address. The... MoreThursday, January 24, 2013Phishing Attempt with Subject of: Completed : Please DocuSign this document : Confidential Company Agreement 2013..pdf [****]If you have received an email with the subject of "Completed: Please DocuSign this document : Confidential Company Agreement 2013..pdf [****]”, please do not click on the links or open the 'pdf' document within this email message, do not provide your email & account information and do not reply to it. This is a phishing email... MoreThursday, January 24, 2013IT Security Tips for using USB drivesA reminder to all Carleton employees: If you are using a USB drive, be careful to take proper care and control of the device. IT Security Tips for using USB drives: Do not leave sensitive files on it that contain personal information about students/faculty staff. Store your USB drive in a safe place. Delete... MoreWednesday, January 16, 2013Phishing Attempt, appears to be from Carleton, Subject: Last Warning!!!If you have received an email with the subject of "Last Warning !!! Upgrade To Secure Your Email Account”, and which appears to be from Carleton University, please do not click on the links within the email message, do not provide your email & account information and do not reply to it. This is... MoreTuesday, January 15, 2013Email Virus Protection: Never Open Unexpected Email AttachmentsPlease be aware: destructive email viruses continue to be sent to some Carleton.ca email addresses. These viruses are typically disguised as .zip files containing faxes or scanned documents. The recent viruses are very new and not detected by many anti-virus vendors, including Symantec. If opened, these viruses will damage your shared network... MoreThursday, January 10, 2013Library Renovation UpdateThe installation of a new fire suppression system on the fourth floor of the library means that the centre section on that level (the area between the two stairwells) will be blocked off until Jan. 25. Ask at the Welcome Desk (directly in front of the library entrance) to have books from the affected... MoreThursday, January 10, 2013iPhone tip: Send a caller directly to voicemailWhen you receive a call on your iPhone, double-tap the Power On button to send the call directly to voicemail. A single tap on the Power On button will mute the iPhone and let the call ring out. Reference: osXdaily.com, Feb 2 2011 More... MoreWednesday, January 9, 2013SPAM/Phishing Attempt – Appears to be from Carleton UniversityIf you have received an email with the subject of "Email Verification”, and which appears to be from "Carleton University", please do not click on the link within the body of the email message, do not provide your email & account information and do not reply to it. This is a phishing email and should be... MoreThursday, January 3, 2013Carleton Websites Thursday Jan 3rd, 2013 at 4:00 PM to 4:15 PM, Carleton websites, including Carleton.ca, WebCT and cuLearn were unavailable. ITS support investigated and resolved the... MoreThursday, December 20, 2012Denis Levesque named Chief Information OfficerDenis Levesque will take over the role of the Chief Information Officer at Carleton University effective Jan. 1, 2013. Denis joined Information Technology Services (ITS) as a consultant in May 2004 in the role of program director of the Campus Network Upgrade project. In February 2009, he became a Carleton University employee in the... MoreFriday, December 14, 2012ITS November Metrics [INFOGRAPHIC]The infographic below highlights things that happened in the world of ITS in November. Click on the image for a larger... MoreThursday, December 13, 2012Virus on the Network Drives has been Cleaned Up!The virus that was detected on the Network Drives earlier today (11:30 am) has now been cleared up. Network drives are once again secure and available for normal use. Thank you for your... MoreWednesday, December 12, 2012Virus / Phishing Attempt with Subject of ‘Scanned Image from a Xerox WorkCentre’If you have received an email with the subject of "Scanned Image from a Xerox WorkCentre”, which includes attachment, please do not open the attachment, or click on the link within the body of the message this is a virus! Once the attachment is opened, it will launch an exe file that will infect your... MoreTuesday, December 11, 2012New Phishing Attempt!If you have received an email with the subject of " jConnect fax from "349-695-7459" - 9 page(s), Caller-ID: 349-695-7459”, please do not click on the links within the email message, do not provide your email & account information and do not reply to it. This is a phishing email and should be deleted... MoreWednesday, December 5, 2012Smartphones, iPhones, tablets: which one is right for you?On Thursday, December 6 Healthy Workplace and ITS will be offering a workshop to help you learn which phone or tablet is best for your needs. As a service to Carleton employees, Rogers has agreed to setup a workshop on their mobile product line. This includes Blackberries ,Androids, Samsung tablets, iPhones, and iPads. They... MoreFriday, November 30, 2012All Faculty Members can now Set up their MyCarletonOne AccountMyCarletonOne, Carleton’s Identity and Access Management System, has now been rolled out to all faculty members. MyCarletonOne consolidates the number of usernames and passwords used to access several IT systems into one, secure username and password that can be self-managed online, at any time from the myone.carleton.ca webpage. This account is... MoreThursday, November 29, 2012The Service Desk in RM 509 of the Library – Now Re-opened!The Service Desk located in RM 509 of the MacOdrum Library has now been reopened. Walk-in services has been returned to normal.... MoreWednesday, November 21, 2012All Faculty Members are Encouraged to Set up their MyCarletonOne AccountMyCarletonOne, Carleton’s Identity and Access Management System, has now been rolled out to all faculty members. Roughly 30% of full time faculty members have signed up for their MyCarletonOne account. When surveyed, 90% of respondents found setting up their accounts easy or very easy to do. As a reminder, this account is required for... MoreFriday, November 16, 2012Phishing Attempt: Subject : Urgent Reposne Needed !!!If you have received an email with the subject of " Urgent Reposne Needed !!!”, and which appears to be from Carleton University, please do not click on the links within the email message, do not provide your email & account information and do not reply to it. This is a phishing email and... MoreThursday, November 15, 2012CCS’s October InfographicThe infographic below highlights things that happened in the world of ITS in October. Click on the image for a larger... MoreWednesday, November 14, 2012Phishing Attempt: Your Carleton.ca mailbox has exceeded it storage limitIf you have received an email with the subject of "Your carleton.ca mailbox has exceeded it storage limit”, and which appears to be from Carleton University, please do not click on the links within the email message, do not provide your email & account information and do not reply to it. This is a... MoreFriday, November 9, 2012Phishing Attempt with Subject: Emergency Alert!!!? Carleton University WEB-MAIL ACCOUNT USERSIf you have received an email with the subject of "Emergency Alert!!!? Carleton University WEB-MAIL ACCOUNT USER”, and which appears to be from Carleton University, please do not click on the link within the email message, do not provide your email & account information and do not reply to it. This is a phishing... MoreMonday, October 29, 2012Issues with Network Drives (W:, P:, G:, X:, S:, etc.) – Now Resolved!Problems accessing the network drives were experienced this morning at approximately 10:20 AM. Full service was restored by 10:35... MoreMonday, October 29, 2012Phishing Attempt – Subject of: Faculty/Staff and appears to be from Carleton UniversityIf you have received an email with the subject of "Faculty/Staff”, and appears to be from Carleton University, please do not click on the link within the email message and do not reply to it. This is a phishing email and should be deleted immediately. If you have already click on the link or... MoreWednesday, October 24, 2012New Phishing Attempt Circulating About “Direct Deposit Transactions”If you have received an email with the subject of "Direct Deposit Transactions”, which includes an attachment, please do not open the attachment, it is a virus. Once the attachment is opened, it will launch an exe file that will infect your computer. This is a phishing email and should be deleted immediately. If... MoreWednesday, October 24, 2012MyCarletonOne rollout to Faculty underwayAt present, faculty and students memorize a number of passwords and use more than one username to access Carleton’s various IT systems. In order to both simplify the user experience and enhance data security, Carleton has implemented a multi-year solution called MyCarletonOne. The first phase of provisioning all staff, faculty and students with... MoreThursday, October 18, 2012Transitioning from the Underscore to the DotIn 2013 a new feature is coming to Carleton.ca email addresses: a dot. At the moment, official email addresses use an underscore (_) to separate first and last names. In the new year, the dot (.) will replace the underscore as a separator. Introducing this new email format will provide the Carleton community with... MoreFriday, October 5, 2012Phishing attempt, appears to be from ITS Service Desk, do not clickIf you have received an email with the subject of “IMPORTANT NOTICE”, and appears to be from the ITS Service Desk please do not click on the link located within the body of the message. This is a phishing email and should be deleted immediately. The link within this email will ask for your email account information,... MoreWednesday, October 3, 2012Provide cuLearn feedback for your chance to win a $50 gift cardcuLearn is here and the EDC wants to hear from you! Provide your feedback on cuLearn, Carleton’s new learning management system, and be entered for a chance to win your choice of either a $50 Apple gift card or a $50 gift card to the Carleton Bookstore. Find out... MoreTuesday, October 2, 2012FAST Application Now AvailableEarlier this afternoon at approximately 1:30 PM, clients were unable to access the FAST application. The FAST system has been restarted and has returned to normal service. Full service was restored by 2:30... MoreTuesday, September 25, 2012Campus Wide Network Service is Now Back Up!Earlier this morning from 8:40 AM to 9:08 AM, A network issue affected access to all Carleton University websites and applications. ITS is investigating the Root... MoreFriday, September 21, 2012Carleton’s Wireless Service Upgrades and EnhancementsOver the summer, Network Services made significant enhancements to the wireless network on campus. These changes will mean a better wireless experience for everyone. Replaced backend infrastructure. This has increased our campus coverage by an additional 10%. Upgraded the top 20 wifi access areas. This will enable more users to be connected to... MoreFriday, September 21, 2012MyCarletonOne ProgressTwo years ago we began talking about MyCarletonOne, our identity and access management system. Today roughly 27, 400 staff, faculty and students have a MyCarletonOne account. We were in need of a centralized identity and access management system that would simplify the way staff, faculty, students and alumni access IT applications and... More« Previous Page 1 … Page 16 Page 17 Page 18 Page 19 Page 20 … Page 26 Next » Share: Twitter, Facebook Short URL: https://carleton.ca/its/?p=12364