Archives: duo

Tuesday, September 12, 2023

Update Your Apple Devices As Soon As Possible

Apple has released new updates to its operating systems to patch newly discovered zero-day vulnerabilities. If you have an iPhone, iPad or Mac, ITS recommends you update your Apple devices to the most current versions (iOS 16.6.1, iPadOS 16.6.1 and macOS Ventura 13.5.2) as soon as possible to remain secure. Update your iPhone or... More

Friday, September 8, 2023

Need Help Migrating to Azure MFA? Come to a Pop-Up Help Desk!

By the end of September 2023, all faculty and staff members must migrate themselves from Duo to Azure multi-factor authentication (MFA) by visiting this page and following the migration steps. If you need help with the migration, come to one of our Pop-Up Help Desks on September 18, 19, 20 or 25 for in-person assistance. Pop-Up... More

Thursday, August 24, 2023

Exploring Gartner Campus Access Features Offered to the Carleton Community

Did you know that Carleton University subscribes to Campus Access for Gartner Clients in Higher Education? Faculty members, students and staff can log into to this great research resource by visiting the Gartner Research Campus Access page on the MacOdrum Library website. Gartner is a leading provider of research and analysis on the global... More

Thursday, July 27, 2023

Microsoft 365 to Replace Microsoft Office at Carleton

Microsoft is ending support for Office 2016 and 2019 on October 10, 2023. Additionally, the current version of Microsoft Office has been renamed Microsoft 365 to reflect its growing collection of productivity apps. In order to remain on a supported version beyond October, Carleton is making Microsoft 365 available to the Carleton community on... More

Thursday, July 20, 2023

Changes Are Coming to MFA and VPN for All Faculty and Staff Beginning Today

Microsoft Azure Multi-Factor Authentication (MFA) is replacing Duo MFA at Carleton University. Beginning today, July 20, 2023, all faculty and staff members are invited to begin migrating themselves from Duo MFA to Azure MFA. Additionally, users of the VPN will see user interface changes with a new look, feel, VPN profile and functionality... More

Thursday, June 8, 2023

Some Software Services Unavailable or Degraded on June 10

A software update on Saturday, June 10 will impact a number of services between 8 a.m. and 9 p.m. Software that will be unavailable during this time includes: Banner / FAST / Carleton Central Achieve/DARS Carleton 360 (CRM) eShop Services MyCarleton One (MC1) Activation & Password Resets Banner Document Management (BDM) Travel & Expense... More

Monday, June 5, 2023

Faculty Members Can Now Request Licenses for the Overleaf LaTeX Editor

Research Computing Services (RCS) has acquired 200 licenses for Overleaf, a collaborative online LaTeX editor used for writing, editing and publishing scientific and academic documents. Faculty members can see details and request a license by visiting our internal Overleaf request page. (After clicking the link, you may be prompted to sign in with... More

Thursday, May 25, 2023

Launching our Year in Review for 2022/23

ITS is proud to launch its Year in Review for 2022/23, available now at Carleton.ca/its-year-in-review. We are pleased to present this report showcasing some of our achievements and undertakings in the last fiscal year. Looking back at ITS’s efforts and successes over the last year, three main themes begin to emerge: Academic and Learning... More

Thursday, May 25, 2023

Year in Review: New Mobile App Enhances Student Experience

In early 2023, Carleton University launched its new Carleton Mobile app for students, refreshing an application originally launched in 2011 to provide quick access to essential student systems and services. As Taylor Smith, Manager of Student Social Initiatives (Web/Digital), explained, "the impetus for the new app was to reimagine how we could... More

Thursday, May 25, 2023

Year in Review: Campaign Monitor Launch Modernizes Carleton’s Mass Emailing Capabilities

Carleton has brought its email game to a new level with the recent licensing of Campaign Monitor. Officially launched in Fall 2022, Campaign Monitor is a user-friendly, email marketing software that is used to conveniently broadcast email content in bulk. Campaign Monitor and Carleton Campaign Monitor fulfills the university’s need for a modern,... More

Thursday, May 25, 2023

Year in Review: Researchers Served Well by RCS ShareFile Storage Solution

RCS ShareFile, launched in 2021, is proving to be a popular storage solution for Carleton University’s research needs. Offered by the Office of the Vice-President, Research International (OVPRI) and Information Technology Services (ITS) through Research Computing Services (RCS), ShareFile is a secure, online file sharing platform for... More

Thursday, May 25, 2023

Year in Review: ITS Rolls Out Advanced Email and Antivirus Protections

Did you know that a large percentage of cyber security threats originate through email? If you’ve ever clicked on an unsolicited email attachment from an unknown sender, your chances of downloading malware skyrockets. This is something the information security professionals in Information Technology Services (ITS) are acutely aware of. In an... More

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