Archives: voice services

Monday, April 18, 2016

Personal Direct-Inward-Dial Phone Numbers are Being Eliminated

On Tuesday April 26th personal DID numbers (example 613-520-4567) are being converted to Carleton’s phone number (613-520-2600 ext. 4567).  This change is being done in order to be consistent in representing Carleton to the outside community. Anyone dialing an old DID number (example 613-520-4567) will be automatically routed to Carleton’s... More

Thursday, October 3, 2013

CCS’s Voice Services Take Duncan to Work

Three departments recently participated in Finance and Administration’s ‘Take Duncan to Work’ initiative. This is an opportunity for departments to show off the work that they do, and it’s also an opportunity for Duncan, Vice President (Finance and Admin) to see what goes on in different departments. Brent Daly from CCS Voice Services,... More

Wednesday, June 26, 2013

Going on vacation? Don’t forget to set your out of office messages

Are you taking vacation soon? Keep colleagues and clients informed about your absence while on vacation by changing your voicemail and turning on your Out of Office email. Changing your voicemail Instructions Dial 4000, then enter your passcode. Press 8 for User Options. Press 4 to access your greeting. Press 7 to record your... More

Monday, May 6, 2013

Convert to VoIP before Sept 1 to avoid Service Fee

Over the past five years, ITS Voice Services has been working with campus administrators to switch to VoIP telephones.   To encourage migration, the $75 service fee associated with converting a standard phone to VoIP was waived. With over 90% of Carleton’s desktop phones converted to VoIP, Voice Services will soon be reinstating this service... More

Monday, March 4, 2013

Calling People at Carleton Just Got Easier

Carleton’s new speech-enabled service is now available to all members of the Carleton community. To call someone at Carleton, you can now dial their extension (as usual), or you can dial 1234, say the name of the person, department or service you wish to reach and you’ll be connected right away. Dial 1234 and... More

Tuesday, May 3, 2011

A Year of Moves, Adds and Changes

Voice Services is the primary communications service provider for University constituents, with responsibility for all technical operations associated with Carleton’s telephone system and... More

Monday, May 2, 2011

Technology Demo Day: May 19

Hang up your old phone and come learn how easy it is for you to stay connected, both in and out of the... More

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